Product Manager-SME-SME Tech Project Department SME – Tech Project Location Mumbai Reporting Relationships National Product Manager / Lead – Product Manager Position Grade M4/M5 This is an Independent role and candidate will manage the Tech Initiatives of One SME as business Product manager Role will require understanding the existing processes, identification of ways to digitize the same using AI / Tech to improve customer experience, TAT and efficiency Good knowledge on asset side is required to be able to understand the process in detail and design the digital journeys accordingly. Candidate is expected to be alert on competitive elements in the target segments (viz. other banks etc.) & have a good awareness on macroeconomic data Defining requirement for various digital/automation journeys for MSME customers Taking internal approvals from legal, ORM, Compliance, Credit,



Policy, Etc. Work closely with various internal teams to better the product and also create relevant MIS’s/data to drive business objectives Closing the BRD & Liasoning with tech team for development Conducting UAT and production sanity testing Handling day to day challenges/queries being faced in live digital journeys and resolving them Focus to continually improvise the customer experience and simplification of existing journeys B.E., B.

Tech, CA, MBA from top B school with solid analytical capabilities, good understanding of digital journeys Experience: 3-7 years in MSME product management Or Digital journey development Or MSME asset Sales

📌 Product Manager - SME Technology Projects (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai