Experience: 3+ to 5 Years

Department: Business Solutions

Location: Coimbatore

Reporting To: Head – Product / COO About The Role We are looking for an experienced Product Consultant to act as the primary interface between our organization and OEM customers and strategic CAT A customers. The role requires solid product understanding, excellent stakeholder management, and the ability to translate customer requirements into executable product roadmaps while ensuring timely delivery and customer satisfaction. The ideal candidate should possess a blend of technical knowledge, product management skills, project coordination experience, and customer-facing capabilities.

Key Responsibilities OEM Relationship Management Serve as the single point of contact for assigned OEM and CAT A customers.

Build and maintain strong relationships with stakeholders across Engineering, Product, Operations, and Management teams.

Conduct regular review meetings and prepare minutes of meetings (MOMs), action trackers, and project updates.

Coordinate customer visits, product demonstrations, and solution discussions.

Requirement

Gathering & Product Consulting Understand customer business processes and operational challenges.

Gather, analyse, document, and prioritize functional and technical requirements.

Prepare Functional Requirement Documents (FRDs), Solution Documents, Scope Documents, and Change Requests.

Recommend product improvements and best-fit solutions aligned with customer needs.

Product Coordination

Coordinate with Product Management, Development, Hardware, Firmware, QA, and Support teams.

Track feature development from requirement gathering to production release.

Ensure deliverables are completed within agreed timelines.

Manage feature prioritization and release planning.

Project Management

Monitor project schedules,



milestones, risks, and dependencies.

Drive cross-functional coordination for OEM and CAT A projects.

Maintain project dashboards and status reports.

Escalate critical issues proactively. Validation & Acceptance Coordinate Proofs of Concept (PoCs).

Prepare test cases and customer acceptance criteria.

Validate feature completion before customer delivery.

Support User Acceptance Testing (UAT) and production rollout.

Documentation Prepare And Maintain The Following

Documents Requirement Documents

Product Specifications

Gap Analysis

Feature Lists

Release Notes

User Manuals

Meeting Minutes

Action Item Trackers

Customer Issue Logs Preferred Experience Candidates with experience in one or more of the following industries will be preferred: OEM / Manufacturing

Construction Equipment

Industrial Automation

Material Handling Equipment

Telematics

Fleet Management

IoT Solutions

Automotive Electronics

Heavy Equipment Qualification Bachelor’s Degree in Engineering — ECE, EEE, Mechanical, Instrumentation, Computer Science, or an equivalent qualification.

MBA in Marketing, Operations, or Product Management will be an added advantage.

Key Performance

Indicators (KPIs) On-time delivery of customer commitments.

Customer satisfaction (CSAT).

Requirement-to-release turnaround time.

Number of successful feature deliveries.

UAT and project acceptance success rate.

Reduction in project escalations.

Documentation quality and completeness.

Cross-functional coordination effectiveness.

OEM relationship health and repeat business.

Job Category: Immediate Openings Job Locations: Coimbatore Apply for this position Full Name Email Phone Bio Upload CV/Resume Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website.

📌 Product Consultant – OEM Engagement (Coimbatore)
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📍 Coimbatore