Presales Associate (Bengaluru)

Presales Associate (Bengaluru)

02 Aug
|
Oben Electric Vehicles
|
Bengaluru

02 Aug

Oben Electric Vehicles

Bengaluru

Role & responsibilities

- Respond to customer queries across multiple channels with speed and clarity

- Handle product, pricing, and ownership-related queries (pre-sales)

- Manage basic after-sales queries and route complex issues appropriately

- Take end-to-end ownership of escalations and ensure timely closure

- Coordinate with store, service, and internal teams for seamless resolution

- Maintain accurate updates in CRM and adhere to response SLAs.

Preferred candidate profile

- 2-5 years in customer support / customer-facing roles

- Strong written + verbal communication (English & Hindi mandatory)

- Comfortable handling email, social media, and calls simultaneously

- Positive coordination and problem-solving skills

- CRM experience preferred

Working Days

- 5 days working with rotational offs

- Flexible to work weekends and shifts

📌 Presales Associate (Bengaluru)
🏢 Oben Electric Vehicles
📍 Bengaluru

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