- Must have Property & Casualty (P&C;) experience.
- Receive incoming phone calls and tasks regarding a policy document request, billing inquiry or renewal review.
- Locate recent or renewal policies in the system, review for accuracy, and set up for delivery to the policyholder. Communicate with insureds, agents, and underwriters to ensure policy renewals are bound, provide task and billing updates, cancellation reviews, and policy status when necessary.
- Process insured request cancellations and White Glove pre-cancellation communication.
- Take ownership. Maintain adequate suspense on outstanding items and follow up in a timely manner until the conclusion.
- Sr. Executive Experience: 1-3 years in underwriting.
- Sr. Executive CTC: Max 4.49 LPA
- SME Experience: 3+ years in underwriting.
- SME CTC: Max 6.75 LPA
- Work Mode: Work from Office (WFO)