02 Aug
|
Bluespirit
|
Kolkata
02 Aug
Bluespirit
Kolkata
Position: Passenger Service Agent Company Overview:
Bluespirit is a leading airport services company that provides exceptional customer service to passengers at Kolkata Airport. We strive to create a positive and efficient airport experience for all travelers, and we are currently looking for a passionate and dedicated individual to join our team as a Passenger Service Agent.
Job Overview: As a Passenger Service Agent, you will be responsible for providing excellent customer service to passengers at Kolkata
Airport. You will be the first point of contact for passengers,
ensuring a smooth and hassle-free journey through the airport. Your main duties will include assisting with check-in, boarding, and baggage handling, as well as providing information and assistance to passengers throughout their journey.
Key Responsibilities: -
Greet and assist passengers at check-in counters, boarding gates,
and baggage claim areas - Ensure all passengers have valid travel documents and assist with any necessary paperwork - Handle and resolve any customer inquiries or complaints in a professional and timely manner - Provide accurate and up-to-date information on flight schedules, delays, and gate changes - Assist with the boarding process, including verifying passenger tickets and boarding passes - Handle baggage, including tagging,
loading, and unloading onto the correct flights - Ensure the safety and security of all passengers and their belongings at all times - Collaborate with other airport staff, including ground crew and flight attendants, to ensure a smooth and efficient operation - Follow all company and industry regulations and procedures to maintain a safe and secure environment for all passengers and staff Qualifications:
- High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment -
Strong problem-solving and decision-making skills - Must be able to work flexible hours, including weekends and holidays - Must be able to lift up to 50lbs and stand for long periods of time - Must have a professional and friendly demeanor at all times If you are a team player with a passion for providing exceptional customer service,
we would love to hear from you. Join our team at Bluespirit and be a part of creating a positive and productive airport experience for all passengers. This is a full-time position with competitive salary and benefits. Apply now and be a part of our growing company.
📌 Passenger Service Agent Hiring At Airport (Kolkata)
🏢 Bluespirit
📍 Kolkata