Job Summary:

The Overseas Business Development Manager is responsible for developing and managing strategic relationships with overseas freight forwarding partners, agents, and international customers to drive business growth. The role focuses on generating inbound and outbound business opportunities, expanding the company's global network, negotiating commercial agreements, and ensuring seamless coordination between overseas partners and internal operations.

Key Responsibilities:

Business Development

Develop and execute strategies to increase overseas business across Air Freight, Ocean Freight, and multimodal logistics.

Identify, approach, and onboard new overseas agents and strategic partners.

Strengthen relationships with existing international partners to maximize shipment volumes and revenue.

Generate inbound freight opportunities through overseas agents and global customers.

Promote outbound business by collaborating with overseas offices and international networks.

Achieve monthly, quarterly, and annual business development targets.

Partner & Customer Management

Build long-term relationships with freight forwarding agents, logistics partners, and multinational customers.

Negotiate commercial terms, freight rates, service agreements, and partnership contracts.

Conduct regular business reviews with overseas partners.

Represent the company in international logistics conferences, exhibitions, and networking events.

Pricing & Commercial

Coordinate with airlines, shipping lines, and overseas agents to secure competitive pricing.

Prepare quotations, tenders, and commercial proposals.

Analyze market trends, freight rates, and competitor activities.

Identify new trade lanes and emerging business opportunities.

Operations Coordination

Work closely with operations and customer service teams to ensure smooth execution of shipments.

Resolve operational challenges involving overseas agents.

Monitor service performance and implement corrective actions where required.





Ensure customer expectations and service commitments are consistently met.

Revenue & Profitability

Drive revenue growth while maintaining target profit margins.

Monitor shipment volumes, GP, and overall business performance.

Develop strategies to improve customer retention and partner engagement.

Reporting

Prepare weekly and monthly sales reports.

Maintain CRM records and sales pipelines.

Provide market intelligence and competitor analysis.

Present business performance and growth plans to senior management.

Qualifications

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, International Business, or a related field.

MBA is an added advantage.

Experience

510 years of experience in freight forwarding, logistics, or international business development.

Proven experience handling overseas agents and international customers.

Solid understanding of Air Freight, Ocean Freight, Customs, and global supply chain operations.

Required Skills

Excellent negotiation and relationship management skills.

Strong commercial and analytical mindset.

Excellent verbal and written communication skills.

Ability to work across different time zones and cultures.

Knowledge of international trade lanes and freight markets.

Proficiency in Microsoft Office and CRM systems.

Ability to work independently and manage multiple priorities.

Key Performance Indicators (KPIs)

Overseas business revenue growth.

Gross profit achievement.

Number of new overseas agents onboarded.

Inbound and outbound shipment growth.

Customer and partner retention.

Quote conversion ratio.

Sales pipeline value.

Customer satisfaction.

Timely submission of reports and forecasts.

Competencies

Strategic thinking

Commercial acumen

Negotiation and influencing skills

Customer-centric approach

Leadership and teamwork

Problem-solving and decision-making

Time management and organizational skills

Adaptability and resilience

Working Conditions

Willingness to travel internationally for business development activities, conferences, and partner meetings.

Flexibility to coordinate with overseas stakeholders across multiple time zones.

📌 Overseas Business Development Manager at Andheri East Mumbai
🏢 Talent Corner HR Services
📍 Mumbai