YOUR RESPONSIBILITIES

- Manage customer orders from order entry through delivery and invoicing
- Lead the topics in regard to warehouse & supply chain for inventory, dispatch, order fulfillment, transport documentation and invoicing
- Liaise with the accounting partner on invoicing and order-related documentation
- Proactively communicate order changes to internal stakeholders and resolve order-related issues to maintain customer satisfaction and ensure smooth processes
- Support sales with order status, product availability, customer communication, and coordinating shipments with freight forwarders
- Collaborate with Sales, Warehouse, Production, and Logistics to ensure on-time deliveries and accurate inventory
- Track operational KPIs, prepare reports, and support continuous process improvements.

YOUR QUALIFICATIONS ▪ Bachelor’s degree in business, Logistics, Supply Chain, Commerce, or a related field

▪ 4–5 years of experience in order processing, warehousing, logistics, customer service, or supply chain





▪ Experience of import and export, as well as working in international environments

▪ Experience with ERP systems (Order-, Inventory- and Material Management, billing and invoicing) and Microsoft Office (especially Excel)

▪ Customer-focused mindset, attention to details, strong communication, self-organization, Proactive working, and problem-solving skills

▪ Positive command of English, Marathi, Hindi and German skills preferred

WHAT WE OFFER

▪ You work in a future-oriented, growing and family-run company

▪ Good atmosphere and team spirit

▪ Lean corporate structure

▪ Technically demanding environment

▪ Modern office in Pune

▪ Personal and professional development to grow internally within our organization

▪ Performance-oriented salary package

▪ Empowerment to make your own ideas reality

📌 Order Processing & Supply Chain Coordinator (Specialist) (Pune)
🏢 LUTZ India
📍 Pune