Order Administration Specialist Job Responsibilities: ● Intermediate Order Processing: Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimble's order management systems. ● Intermediate Sales Quote Support: Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and subsequently converting quotes to orders in respective systems. ● Order Tracking: Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. ● Customer Support: Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. ● Inventory Awareness.

Intermediate collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays. ● Documentation: Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. ● Quality Control: Verify accuracy of order details ie. pricing, part #’s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. ● Compliance: Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. ● Troubleshooting and Issue Resolution: Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required. ● Support shipping/import/export teams and customer requirements for related documents if required.





Qualifications &

Experience: ● 2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus. ● 1-2 years experience in order administration, sales support, or related is preferred but not mandatory ● Strong organizational skills, attention to detail and accuracy in data entry and order processing ● Excellent communication skills, written & verbal, to interact effectively with customers/internal teams ● Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. ● Problem-solving and critical-thinking abilities to resolve order-related issues effectively. ● Experience with a top tier Enterprise resource planning (ERP) system a plus. ● Familiarity with Salesforce CRM systems and other relevant software applications a plus. ● Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. ● Exercise sound judgment to resolve issues, and proactive problem-solving w/solid attention to detail. Ability to provide high-quality administrative support and multitask effectively.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture.

We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

Candidate Privacy

Notices by Country If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected] .

Experience Level Mid Level

📌 Order Administration Specialist (Chennai)
🏢 Trimble
📍 Chennai