Job Title: General Manager – Contract Logistics Operations Job Purpose: Lead and oversee end-to-end Contract Logistics Operations across multiple locations, ensuring operational excellence, customer satisfaction, profitability, compliance, and continuous business growth.

Key Responsibilities: Lead warehouse, transportation, and distribution operations.

Drive operational efficiency, cost optimization, and service excellence.

Manage P&L;, budgets, and operational KPIs.

Ensure compliance with statutory, safety, and quality standards.

Build robust customer relationships and handle key escalations.

Lead contract implementation and process improvement initiatives.

Develop and mentor high-performing operations teams.

Coordinate with Sales, Finance, HR, and other support functions to achieve business objectives.

Qualification & Experience: Graduate/Postgraduate in Supply Chain, Logistics, Operations, or Management.

15–20 years of experience in Contract Logistics/3PL operations, including at least 5 years in a leadership role.

Key Skills: Contract Logistics, Warehousing, Distribution, P&L; Management, WMS/ERP, Customer Relationship Management, Process Improvement, Leadership, Strategic Planning, and Stakeholder Management.

📌 Operations Manager (Mumbai)
🏢 Total Group
📍 Mumbai