Premium 5-acre corporate luxury resort in Shamshabad, is looking for an experienced Operations Manager to oversee day-to-day resort operations and ensure exceptional guest experiences through efficient team management and operational excellence.
Position
Operations Manager
Experience
- 4 years of relevant experience
Preferred Industry
- Resorts
- Hotels
- Hospitality
Key Responsibilities
- Manage and oversee the overall day-to-day operations of the resort.
- Supervise housekeeping, front office, guest services, and maintenance teams.
- Ensure smooth coordination of Food & Beverage operations.
- Monitor service quality and maintain high standards of guest satisfaction.
- Lead, train, and manage operational staff to achieve business objectives.
- Coordinate with department heads to ensure seamless daily operations.
- Implement operational policies, SOPs, and quality standards.
- Handle guest concerns and ensure timely resolution of operational issues.
- Monitor operational efficiency, cost control, and resource utilization.
Required Skills
- Strong leadership and team management abilities.
- Excellent communication and problem-solving skills.
- Experience in resort or hotel operations management.
- Knowledge of hospitality operations, guest relations, and service excellence.
- Ability to manage multiple departments in a fast-paced environment.