Accountability:

- Monitor and manage assigned client accounts for pre-insurance inspection activities.
- Track daily business flow and ensure timely follow-ups on pending cases.
- Prepare and share daily MIS reports with clients and internal stakeholders.
- Address client queries promptly through emails and phone calls.

Maintain regular communication with clients to provide status updates and ensure satisfaction.

- Coordinate with internal teams to ensure timely completion of inspections and reporting.
- Ensure data accuracy and completeness in all reports and communications.
- Identify and escalate issues impacting operations or timelines.

Competencies:

- Strong client management and communication skills
- Ability to handle multiple clients and tasks simultaneously
- Positive follow-up and coordination skills
- Proficiency in MIS reporting and MS Office tools
- Attention to detail and problem-solving mindset

Experience

- 1-3 years of experience in operations, coordination, or client servicing roles
- Educational qualification: Diploma/bachelor's in mechanical engineering or graduates with relevant experience also considered
- Proven experience managing multi-state operations, client relationships, and large field teams.

📌 Operations Executive (Kolkata)
🏢 Mahindra First Choice
📍 Kolkata