Company Description Info Quest Background Checks Pvt Ltd, founded in 2017, is a background verification company committed to reliable, ethical, and secure screening solutions. The organization is a member of NASSCOM and PBSA, reflecting its focus on innovation, compliance, and industry best practices.

With ISO 27001 and ISO 9001 certifications, Info Quest prioritizes information security and high service quality for its clients. As a SHRM partner, the company offers solutions that integrate seamlessly with HR processes through a user-friendly web-based portal and HRMS API integrations. Info Quest continues to set standards in background verification by empowering organizations with efficient, trustworthy technology-driven services.

Role Description The Operations Executive is a full time, on-site position based in Hyderabad. This role involves overseeing day-to-day verification operations, coordinating with internal teams and client's , and ensuring that all background checks are processed accurately and within defined timelines.

The Operations

Executive will monitor workflow on the web-based portal, manage case allocations, track operational metrics, and support continuous process improvement.

Responsibilities include resolving queries,



maintaining documentation and compliance, preparing regular operational reports, and supporting integration-related activities with HRMS systems. The role requires consistent collaboration, proactive problem-solving, and a focus on service quality and efficiency.

Qualifications

- Strong Operations and Operations Management skills to oversee daily workflows, manage SLAs, and support process optimization.
- Excellent Analytical Skills to interpret data, track performance metrics, and identify opportunities for operational improvement.
- Effective Communication and Interpersonal Skills to collaborate with clients, vendors, and internal teams and handle escalations professionally.
- Ability to work with good MS Office proficiency.
- Bachelor’s degree in business, management, or a related field; experience in background verification, BPO.
- Strong attention to detail, time management, and organizational skills, with a commitment to compliance and quality standards.
- Comfort working in a fast-paced, process-driven environment and adapting to evolving client and regulatory requirements.

📌 Operations Executive (Hyderabad)
🏢 Info Quest Background Checks
📍 Hyderabad