02 Aug
|
Yellow Bells Hotels
|
Kondapur
02 Aug
Yellow Bells Hotels
Kondapur
Front Desk Associate Gachibowli, Kondapur, Hitech City ,Hyderabad Experience in customer service or front desk roles is an advantage Job Summary A Front Office Associate manages the reception area, greets visitors, handles inquiries, and ensures smooth front-desk operations while creating a positive first impression of the organization.
Key Responsibilities Welcome and greet visitors, clients, or guests professionally
Answer phone calls, emails, and direct inquiries to the appropriate departments
Manage appointments, bookings, or reservations
Maintain visitor logs and issue passes when required
Handle incoming and outgoing mail or deliveries
Provide basic information about the company, services, or facilities
Resolve customer queries or complaints courteously
Maintain cleanliness and organization of the front desk area
Coordinate with housekeeping, security, or other departments (especially in hotels or hospitals)
Perform administrative tasks like data entry, filing, and record keeping Required Skills Strong communication and interpersonal skills
Professional appearance and attitude
Basic computer knowledge (MS Office, booking software)
Problem-solving skills
Customer Service Orientation Qualifications Minimum: Intermediate
Preferred: Bachelor’s degree in any field
Experience in customer service or front desk roles is an advantage Additional Information Salary – 13k – 15k Gender – Male Preferred Shifts – Rotational Shifts Operations Coordinator (Night Shift) Gachibowli, Hitech City, Kondapur, Hyderabad 1 - 3 Years in operations, coordination, or similar role preferred Job Summary The Operations Coordinator (Night Shift) is responsible for ensuring smooth overnight operations by coordinating with reception teams, handling enquiries, and managing emergencies. This role requires strong communication, quick decision-making, and the ability to monitor and maintain operational efficiency during night hours.
Key Responsibilities Coordinate and communicate with all reception/front office teams during the night shift
Handle incoming calls, enquiries, and provide necessary assistance
Monitor and manage night-time operations across the facility
Respond promptly to emergencies such as electrical issues, lift breakdowns, or other operational concerns
Coordinate with guests and internal teams to resolve issues efficiently
Monitor CCTV systems to ensure safety and security
Prepare and maintain daily/night reports and logs
Escalate critical issues to management when required
Ensure smooth coordination between departments for uninterrupted operations Eligibility Criteria Age: 25 – 45 years
Experience: 1–3 years in operations, coordination, or similar roles preferred
Education: Minimum graduate (preferred) Skills Required Strong communication and coordination skills
Ability to handle emergencies calmly and efficiently
Basic technical understanding (electrical/lift issues – coordination level)
Good observation and monitoring skills
Problem-solving and decision-making ability
Basic computer knowledge (reports, emails, CCTV monitoring systems) Additional Information Salary: 20k - 30k
Gender: Male
Shift: Day/Night Housekeeping Supervisor Gachibowli, Hitech City, Kondapur, Hyderabad 2–5 years of experience in housekeeping, with supervisory experience preferred The Housekeeping Supervisor is responsible for overseeing and coordinating the daily activities of the housekeeping team to ensure cleanliness, hygiene, and overall upkeep of the premises. This role ensures that all areas meet organizational standards and provide a safe, clean, and pleasant environment.
Key Responsibilities Supervise and manage housekeeping staff, including scheduling shifts and assigning duties
Inspect rooms, common areas, and facilities to ensure cleanliness and hygiene standards are maintained
Train new housekeeping staff and provide ongoing guidance and support
Monitor inventory of cleaning supplies and place orders when required
Ensure proper use and maintenance of cleaning equipment
Handle guest or client complaints related to housekeeping and resolve them promptly
Coordinate with other departments (maintenance, front office, operations) for smooth functioning
Maintain records of cleaning activities, staff attendance, and performance
Ensure compliance with health and safety regulations Required Skills Strong leadership and team management abilities
Attention to detail and high standards of cleanliness
Good communication and interpersonal skills
Time management and organizational skills
Problem-solving and decision-making abilities Qualifications Minimum: High school diploma or equivalent
Preferred: Diploma/Degree in Hospitality Management or related field
2–5 years of experience in housekeeping, with supervisory experience preferred Additional Info Salary – 20 k – 30 k Gender – Male Preferred Shifts – General Shift Unit Supervisor Gachibowli , Hitech City, Kondapur and Madhapur , Hyderabad 5+ years’ experience in related field Job Summary: We are seeking a responsible and proactive individual to manage overall property operations and ensure smooth day-to-day functioning. The role includes overseeing front office activities, maintenance, housekeeping, revenue generation, and guest satisfaction, while ensuring operational efficiency across all departments.
Key Responsibilities: Oversee daily operations of the property, ensuring all departments function efficiently and in coordination. Implement and maintain standard operating procedures (SOPs).
Ensure timely maintenance and upkeep of the property by coordinating with internal teams and external vendors. Train and supervise front office staff to deliver excellent customer service and maintain operational standards.
Monitor inventory levels, ensure proper stock maintenance, and coordinate timely procurement.
Work towards achieving occupancy, sales, and operational targets. Execute strategies to maximize revenue through pricing, upselling, and efficient operations.
Monitor and respond to guest feedback, ensuring high ratings and continuous improvement. Oversee housekeeping operations to maintain cleanliness and hygiene standards.
Take full ownership of the property’s performance and ensure smooth coordination across departments.
Requirements: Graduate in any discipline
Strong leadership and operations management skills
Positive communication and interpersonal abilities
Basic computer knowledge preferred
Experience in hospitality/property management is an advantage Qualifications: Minimum degree
Degree in Hospitality field preferred
5+ years’ experience in related field Additional Information Salary – 20k -30k Gender - Male
📌 Operations Coordinator (Night Shift) (Kondapur)
🏢 Yellow Bells Hotels
📍 Kondapur