Company Overview At Zuora we power the world s shift to We re helping people and companies subscribe to a better way of doing business-one that s built on recurring relationships instead of one-time transactions creating more value for customers companies and the planet As pioneers of the Subscription Economy our platform and expertise help the world s most innovative organizations-from disruptive startups to global enterprises-monetize new business models nurture long-term subscriber relationships and optimize their digital experiences Join us as we transform industries and shape the future of how businesses grow The Team Role Zuora University ZU is a fast-paced collaborative team responsible for building and delivering world-class training experiences for customers partners and internal ZEOs We value clarity ownership communication excellence and seamless execution As an Admin and Communication Specialist P2 you will play a key role in supporting the operational backbone of Zuora University This role blends communication coordination data management and administrative execution You will craft high-quality communication materials streamline processes coordinate with multiple internal teams manage training operations and support access provisioning activities This role is ideal for someone with strong written English skills a proactive mindset and the ability to manage multiple tasks with precision and professionalism What you ll do Develop and edit communications materials email templates linkedin posts internal communication about Following up on progress communication and drive marketing and promotional campaigns Respond to email communication resolve few queries provide solutions and have followups if required Work on data collection Table creation pivot tables vlookups and report queries provide data-driven insights and perform reporting requests Take care of some course event publishing provision deprovisioning access Create internal communication documentation about ZU team s operation and processes Work with other departments as marketing customer communications to get information about Zuora University to customers partners Training coordination Your experience 2-3 years relevant experience Experience with Learning Management Systems LMS or Content Management Systems CMS for content publishing managing course enrollments and tracking data Strong command of English with excellent verbal and written communication skills Excellent organizational skills and attention to detail Confident using AI tools to perfect content different ways of prompting to get the best result from AI tools Experience with posting blogging on LinkedIn Proficiency with Microsoft Excel or Google Sheets pivot tables VLOOKUPs filtering etc Experience with tools used for user data tracking and reporting such as SFDC PowerBI is a plus ZEOLife at Zuora At Zuora we re constantly learning innovating and growing Our people-known as ZEOs-are empowered to take ownership challenge the status quo and make a lasting impact We collaborate deeply think boldly and support one another to make what s next possible-for our customers our communities and each other We offer Competitive compensation bonus opportunities and retirement programs Comprehensive medical dental and vision coverage Generous flexible time off Paid holidays wellness days and a company-wide year-end break 6 months of fully paid parental leave Learning development stipend Opportunities to give back including volunteer time and donation matching Mental wellbeing resources and support Benefits may vary by location details will be shared during the interview process Location Work Arrangements Zuora teams are empowered to design flexible intentional ways of working Whether remote hybrid or in-office we balance flexibility with accountability-to each other our customers and our mission For most roles you ll have the freedom to work where you re most productive while staying connected to your team and the broader ZEO community Location Chennai India Work mode Hybrid with 2-3 days in office Our Commitment to an Inclusive Workplace Think be and do you At Zuora different perspectives experiences and contributions matter Everyone counts Zuora is proud to be an Equal Prospect Employer committed to creating an inclusive environment for all Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regards to race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We encourage candidates from all backgrounds to apply Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance at zuora com