Job Title: D2C Intern

Company: Popular Foods

Employment Type: Internship (6 months)

Industry: Food and Beverage Manufacturing

Department: Online Sales & Operations

Location: Bangalore

Education: Bachelor’s or Master’s degree in any field

Experience: Internships in E-commerce, FMCG, retail, or operations preferred

About the Role: As a D2C Intern at Popular Foods Co., you will play a crucial role in supporting the execution of our e-commerce operations across marketplaces, e-grocery, and quick commerce platforms. You will work closely with the Key Accounts Managers to ensure smooth day-to-day operations, accurate reporting, and high service levels across platforms.

Key Responsibilities

1. Operational & Data Management

● Manage day-to-day order processing, PO tracking, and supply coordination with the internal supply chain team. ● Maintain daily trackers for Fill Rate, OTIF, ASN, GRN, cancellations, rejections, and platform stock levels.

● Compile, clean, and analyse platform data for reporting to management.

● Ensure pricing, visibility, and content hygiene across platforms.

1. Inventory & Order Flow

● Track platform inventory and coordinate timely replenishments to avoid stockouts. ● Support smooth order fulfilment by liaising with warehouses, last-mile partners, and category teams.

● Flag and follow up on urgent escalations (expiry issues, GRN delays, PO rejections).

1. Account Health & Reporting

● Maintain account health metrics, including seller score, late dispatch %,



RTO %, and cancellations. ● Prepare daily/weekly MIS dashboards and business reports for internal stakeholders.

● Reconcile returns and assist in dispute resolution and claims filing.

1. Market Research & Competition Mapping

● Conduct regular competition benchmarking on pricing, visibility, assortment, and promotions. ● Share insights on trends and consumer feedback for continuous improvement. 5. Cross-Team Collaboration.

● Coordinate with category, finance, marketing, and supply chain teams to align on operational goals.

● Support in promotional execution, event participation, and content alignment with platform teams.

What We’re Looking For

● Strong analytical and Excel/Google Sheets skills

● Detail-oriented, process-driven, and comfortable handling large datasets

● Ability to work cross-functionally and manage multiple tasks in a rapid-paced environment

● A self-starter with a hunger to grow in the FMCG space

What You’ll Get

● Fast-paced career growth in the FMCG start-up ecosystem.

● Mentorship from senior leaders and hands-on exposure to the D2C and e-commerce value chain.

● Opportunity to contribute to the strategic growth of Popular Foods’ digital presence.

● Work with a dynamic, passionate, and high-performance team.

This is a hands-on role for someone who enjoys building, testing, scaling, and delivering results that matter. Apply if you fit the role!

📌 Operational SpecialistC) (Nelamangala Town)
🏢 Popular Foods
📍 Nelamangala Town