Quality Assurance & Control

- Ensure compliance with quality standards and procedures.
- Reduce defects, errors, and rework.
- Monitor quality performance metrics.

1. Process Improvement

- Drive continuous improvement initiatives.
- Implement Lean, Six Sigma, or quality enhancement projects.
- Improve process efficiency and effectiveness.

1. Compliance & Audit Management

- Maintain compliance with regulatory and organizational requirements.
- Conduct internal audits and support external audits.
- Close audit findings within agreed timelines.

1. Customer Satisfaction

- Reduce customer complaints and quality issues.
- Improve customer satisfaction scores.
- Ensure timely resolution of quality-related concerns.

1. Root Cause Analysis & Corrective Actions

- Investigate quality failures and non-conformities.




- Implement corrective and preventive actions (CAPA).
- Track effectiveness of actions taken.

1. Team Development

- Train and mentor quality team members.
- Build quality awareness across departments.
- Improve team competency and performance.

1. Supplier Quality Management

- Monitor supplier quality performance.
- Conduct supplier audits and evaluations.
- Reduce supplier-related defects.

1. Quality Reporting & Documentation

- Maintain accurate quality records and reports.
- Present quality dashboards to management.
- Ensure document control compliance.

Interested can share resume on - [email protected] or (phone hidden)

Regards

Bhawna

📌 Opening_ Manager Quality_ Chennai
🏢 Hexaware Technologies
📍 Chennai