Key Responsibilities 1.Pre-Sales Coordination Inquiry Management: Receive, filter, and route incoming leads and client inquiries to the appropriate sales representatives promptly. Documentation &

- Quotations: Assist the sales team in preparing standard proposals, formal quotations, cost estimates, and sales pitch materials. CRM &
- Lead Tracking: Maintain accurate and up-to-date records of leads, customer interactions, and pipeline status in the company CRM/database.

Meeting Scheduling: Coordinate schedules, set up appointments, and organize meetings between prospective clients and the sales team.

- Post-Sales Coordination Order Processing: Receive purchase orders (POs), verify details against quotes, and process orders through internal fulfillment systems. Cross-Department Liaison: Coordinate with logistics, inventory, and finance teams to ensure timely order dispatch, invoicing, and payment confirmation.

Client

Onboarding &

- Updates: Serve as a point of contact for clients after a deal is closed, providing delivery updates, dispatch details, and basic onboarding assistance.

Issue Resolution: Receive customer feedback or post-sale complaints and direct them to the appropriate team for swift resolution. 3.

General Office Administration

Manage front-desk inquiries, incoming phone calls, and official email correspondence.



Maintain organized physical and digital filing systems for invoices, sales contracts, and vendor agreements. Monitor office supplies/inventory and reorder essential items as needed. Assist management with ad-hoc administrative tasks, report generation, and scheduling.

Qualifications &

Key Requirements Education: High school diploma required

- Bachelor’s degree or Diploma in Business Administration, Marketing, or a related field preferred.

Experience: 1–3 years of administrative or office support experience, ideally with direct exposure to sales coordination or customer service.

Tech Savvy: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) or Google Workspace . Familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot) and basic accounting software is a strong plus.

Communication Skills: Excellent written and verbal communication skills for professional client interactions.

Key Competencies

Organization &

- Multitasking: Ability to prioritize tasks effectively in a rapid-paced environment.

Attention to Detail: High accuracy in entering data, generating quotes, and cross-checking order requirements. Problem-Solving Mindset: A proactive, customer-centric approach to resolving post-sale issues and smoothing out internal bottlenecks.

📌 Office Assistant (Kolkata)
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