POSITION DESCRIPTION

Position titleNorth Sales & Technical Support Delhi

Reports to (position) - Head of Events (Stephen Brown)

Department - Sales

Status (full-time/part-time/casual)- Full-time

Purpose of the Role The North Sales & Technical Support Delhi’ is responsible for driving sales growth, technical product expertise, and brand engagement across North India while directly managing the Delhi market.

This leadership role works closely with distributors, dealers, retail partners, photography communities, and internal teams to execute regional sales strategies, deliver exceptional customer experiences, and strengthen our company's presence throughout the Northern region.

In addition to managing the Delhi territory, the role provides leadership, coordination, and support for sales and technical initiatives across North India, ensuring consistent execution of product launches, retail training, customer engagement activities, and dealer development.

As the regional technical expert, this position plays a key role in educating retailers, customers, and skilled photographers products while supporting the wider sales team to achieve regional business objectives.

Key Accountabilities

1. Regional Sales Leadership

- Execute the regional sales strategy across North India in partnership with distributors and the APAC leadership team.
- Support achievement of regional sales, market share, and profitability objectives.
- Identify new business opportunities, strategic dealers, and growth markets throughout the region.
- Provide leadership and guidance for regional sales initiatives and promotional campaigns.
- Support product launches and major retail activations across North India.

2. Delhi Territory Management

- Directly manage dealer relationships and sales development within Delhi.
- Build strong relationships with key retail partners and photography specialists.




- Identify opportunities to grow market share and strengthen brand presence.
- Support dealers with product demonstrations, merchandising, and sales initiatives.
- Monitor local market activity and competitor performance.

3. Events & Customer Engagement

- Lead the planning and execution of regional workshops, product launches, photo walks, dealer events, and exhibitions.
- Work closely with the Community & Experience Specialist and Marketing team to deliver premium customer experiences.
- Partner with photography clubs, educational institutions, and industry organisations.
- Manage event budgets, logistics, reporting, and lead follow-up.
- Measure customer engagement, event ROI, and sales outcomes.

4. Dealer & Distributor Relationship Management

- Build long-term relationships with key dealers and distributor partners throughout North India.
- Conduct regular dealer visits to identify business opportunities and provide commercial support.
- Ensure consistent merchandising, product availability, and brand representation.
- Support dealer business planning and promotional activities.
- Provide market intelligence and customer feedback to the wider business.

Skills and Qualifications

- 5–8 years' experience in sales, technical support, retail, or field marketing within consumer electronics, imaging, or premium technology brands.
- Strong understanding of photography equipment and imaging technology.
- Demonstrated experience managing dealer and distributor relationships.
- Proven ability to deliver product training and technical presentations to varied audiences.
- Experience planning and executing customer events and retail activations.
- Strong commercial awareness and sales acumen.
- Excellent presentation, communication, and relationship management skills.
- Ability to work independently while coordinating activities across multiple territories.
- Strong organisational and reporting skills.
- Willingness to travel extensively throughout North India.

📌 North- Sales & technical support- Delhi
🏢 Remunance Systems
📍 Delhi