Job Summary

We are looking for a proactive NOC (Network Operations Center) Engineer with strong Command Center operations experience and scripting skills to monitor, troubleshoot, and automate IT infrastructure operations. The ideal candidate should have experience in infrastructure monitoring, incident management, event correlation, automation, and 24x7 operational support.

Mandatory Skills

- Command Center / NOC Operations

- Infrastructure Monitoring & Alert Management

- Incident Management & ITSM (ServiceNow, Remedy, BMC Helix)

- Linux/Unix Administration

- Windows Server Administration

- Networking (TCP/IP, DNS, DHCP, VPN)

- Scripting: PowerShell, Python, Shell/Bash

- Monitoring Tools: SolarWinds, Zabbix, Nagios, PRTG, SCOM, Dynatrace, AppDynamics, Grafana

- Log Monitoring: Splunk, ELK Stack

- Basic Cloud Monitoring (AWS/Azure)

Key Responsibilities

- Monitor enterprise infrastructure, applications, servers, databases, and networks through Command Center dashboards.

- Perform 24x7 monitoring of critical business services and respond to alerts within defined SLAs.

- Analyze, troubleshoot, and resolve infrastructure, network, and application incidents.

- Perform event correlation, alert suppression, and root cause identification.

- Escalate critical incidents to appropriate support teams and ensure timely resolution.

- Create and maintain operational runbooks and standard operating procedures.

- Develop automation scripts using Python,



PowerShell, or Shell scripting to reduce manual operational tasks.

- Automate health checks, log analysis, report generation, and alert remediation activities.

- Monitor system performance, capacity, availability, and service health.

- Participate in Major Incident Management (MIM) and bridge calls.

- Support Change Management activities and perform post-change validations.

- Generate operational dashboards, SLA reports, and incident trend analysis.

- Ensure compliance with ITIL processes and operational best practices.

Required Technical Skills

- Strong understanding of Windows & Linux server administration

- Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Routing)

- Experience with monitoring tools such as SolarWinds, Nagios, Zabbix, SCOM, Dynatrace, AppDynamics, Grafana, or PRTG

- Experience with ITSM tools (ServiceNow, Remedy, BMC Helix)

- Hands-on scripting using Python, PowerShell, Bash/Shell

- Experience with log monitoring tools like Splunk or ELK

- Basic SQL knowledge for troubleshooting

- Knowledge of cloud infrastructure monitoring (AWS CloudWatch, Azure Monitor) is an advantage

Positive-to-Have Skills

- ITIL Foundation Certification

- Experience with Ansible or other automation tools

- Knowledge of VMware virtualization

- Experience with Kubernetes/OpenShift monitoring

- DevOps exposure (Git, Jenkins)

📌 NOC / Command Center Operations Engineer (Bengaluru)
🏢 Elabs Infotech
📍 Bengaluru