Who we are Together we re on a mission to make good health more affordable and accessible to help millions around the world enjoy healthier lives It s a mission that bonds our people across nearly 60 countries and a rich diverse variety of nationalities and backgrounds Working here means working with the world s leading manufacturer of generic medicines and the proud producer of many of the products on the World Health Organization s Essential Medicines List Today at least 200 million people around the world take one of our medicines every single day An amazing number but we re always looking for new ways to continue making a difference and new people to make a difference with The opportunity Our company is seeking a Network Ctrl Admin Professional I NOC tier 1 professional to join our team As a NOC tier 1 you will be responsible for providing technical support to our employees via phone email and remote access tools Your primary responsibilities include monitoring and troubleshooting network problems escalating critical issues to higher tiers if necessary and documenting troubleshooting procedures to be used as reference material As a member of our team you will be part of a 24 7 operations team that ensures our clients networks are running smoothly How you ll spend your day For the Network Ctrl Admin Qualified I in Network Operation Center in a Large Enterprise required IT oriented hungry for knowledge and tech savvy candidate Network Operation in our company is playing a key role in Managing and Monitoring IT infrastructure and applications worldwide Monitor network elements servers and applications using network management tools to identify and resolve issues proactively Act as the first point of contact for Major incident issues via phone and email Troubleshoot reported relevant issues and escalate critical issues to higher tiers Record and track all support requests and resolutions in the ticketing system Maintain appropriate documentation procedures and operational methods Ensure timely communication of network status with clients and internal teams Knowledge in basic networking configurations Managing Major Incident incidents across the IT and Business Unit Following up on RCA Server monitoring alert acknowledgement and initial troubleshooting Proactive and reactive monitoring of technology systems including applications databases datacenters Network links monitoring and following up with providers for fault resolution Track and document network issues and compile incident reports Alerting the team and project owners of any alerts for customers Initial Windows server support as needed Knowledge on ticketing systems and ITIL process Coordinate with ISP Customers for link issues Network devices monitoring and initial checks Your experience and qualifications Bachelor s degree in information technology Computer Science or related field Relevant Courses and Certifications CCNA MSCA ITIL Knowledge of networking protocols and technologies TCP IP DNS DHCP VPN Firewalls 2 Years of NOC Experience with Monitoring tools such as HP OBM BMS SolarWinds or equivalent Reports To Assoc Dir ITO Network Operations Centre Already Working TEVA If you are a current Teva employee please apply using the internal career site available on Employee Central By doing so your application will be treated with priority You will also be able to see opportunities that are open exclusively to Teva employees Use the following link to search and apply The internal career site is available from your home network as well If you have trouble accessing your EC account please contact your local HR IT partner Teva s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment It is Teva s global policy that equal employment opportunity be provided without regard to age race creed color religion sex disability pregnancy medical condition sexual orientation gender identity or expression ancestry veteran status national or ethnic origin or any other legally recognized status entitled to protection under applicable laws We are committed to a diverse and inclusive workplace for all If you are contacted for a job opportunity please advise us of any accommodations needed to support you throughout the recruitment and selection process All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience

📌 Network Ctrl/admin Professional I (Bengaluru)
🏢 Teva Pharmaceuticals
📍 Bengaluru