- Own the MuleSoft tower P&L; staffing, budgeting, utilization, and delivery efficiency across 1525+ GCC associates.
- Define the multi-year integration capability roadmap completing WebMethods migration, expanding API governance, and enabling event-driven architecture.
- Serve as executive interface with client’s Director of API Architecture and integration leadership for strategy alignment.
- Drive the GCC transition for integration delivery — defining the operating model, KT plan, and governance framework.
- Establish an Integration CoE within the GCC — API design standards, reusable connector library, and integration best practices.
- Partner with SAP, Salesforce, ServiceNow, and Data & AI tower heads for unified platform connectivity.
- Manage MuleSoft vendor relationship — licensing optimization,
Anypoint Platform roadmap alignment, and partnership programs.
- Drive integration talent strategy — hiring MuleSoft-certified developers in a competitive market, building training programs, and creating career paths.
- Oversee integration delivery quality — API uptime, error rates, mean-time-to-resolution, and throughput metrics.
Required Qualification
- 14+ years of integration/middleware experience with at least 5 years in leadership.
- Experience building or scaling integration practices within GCCs, captives, or large IT services organizations.
- Deep understanding of MuleSoft Anypoint Platform and enterprise integration architecture.
- P&L; management experience for a technology delivery unit.
- Experience managing SI-to-internal transitions for integration delivery.
- Executive-level stakeholder management and communication skills.
📌 MuleSoft Tower Head (Hyderabad)
🏢 Wilco Source
📍 Hyderabad
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