– Medical Operations & Business Manager Location: Mantri Square Mall, Malleshwaram, Bangalore Organization: Mardamed Healthcare Pvt. Ltd.

Salary: 12-18L p.a. CTC Role Overview The Medical Operations & Business Manager will lead the end‐to‐end management of a modern multi‐specialty healthcare center comprising Radiology, OT, OPD, Diagnostics, Pharmacy, and Café. This role requires a medical qualified with strong business acumen to ensure operational excellence, compliance, patient safety, and sustainable revenue growth through marketing and sales initiatives across all units.

Qualifications - MBBS + MD (Hospital Administration) / MHA / MBBS + MBA (Mandatory).

- 5+ years of leadership experience in hospital or healthcare center operations.
- Proven expertise in managing multi‐department healthcare facilities (OPD, diagnostics, pharmacy, OT).
- Solid knowledge of healthcare compliance, medico‐legal work, vendor management, and accreditation standards.
- Excellent leadership, communication, and problem‐solving skills.
- Ability to thrive in a startup‐style setting with multi‐tasking and innovation.

Key Responsibilities Leadership & Operations - Oversee daily operations across Radiology, OT, OPD, Diagnostics, Pharmacy, and Café.

- Develop and implement operational strategies aligned with organizational goals.
- Ensure compliance with NABH standards, patient safety protocols, and statutory healthcare regulations.
- Drive efficiency in workflows, resource utilization, and patient service delivery.

Revenue

Generation, Marketing & Sales - Drive revenue growth in Radiology, OT, OPD, Café, and Pharmacy through targeted marketing campaigns, patient engagement programs, and service expansion.

- Define and achieve sales targets for each department, ensuring profitability and growth.
- Collaborate with marketing teams to design promotional strategies, referral programs, and community outreach initiatives.
- Monitor departmental revenue streams, track performance against targets, and implement corrective measures.




- Align clinical excellence with financial sustainability by balancing patient care quality and business outcomes.

Human Resource

Management - Lead recruitment, onboarding, and training of doctors, nurses, paramedical staff, and support teams.

- Implement performance management systems and professional development programs.
- Build a culture of accountability, teamwork, and patient‐centric service. Clinical, Vendor & Landlord Coordination - Collaborate with medical teams to ensure high‐quality patient care.
- Manage vendor relationships for diagnostics, consumables, pharmacy, and facility services.
- Handle landlord coordination and property‐related matters for the center.
- Negotiate contracts and maintain strong vendor/partner relationships.

Infrastructure

Oversight - Supervise renovation, facility upgrades, and infrastructure projects.

- Ensure timely delivery, adherence to quality standards, and compliance with safety regulations.
- Align infrastructure initiatives with operational and patient care requirements. Financial & Administrative Oversight - Monitor budgets, revenue streams, and cost control measures.
- Oversee billing, inventory management, and resource utilization.
- Prepare operational dashboards and reports for senior management. Medico‐Legal & Compliance - Ensure adherence to medico‐legal standards, documentation, and reporting.
- Handle patient grievances, negligence monitoring, and medico‐legal cases with transparency.
- Maintain compliance with statutory requirements, licensing, and accreditation. Growth & Innovation Initiatives - Implement technology solutions for patient engagement and operational efficiency.
- Drive innovation to improve patient service and company growth.
- Lead expansion projects and partnerships to strengthen Mardamed's healthcare footprint.

What We Offer - Competitive salary and performance‐linked incentives.

- Leadership role in a modern, multi‐specialty healthcare center.
- Opportunity to shape and grow a healthcare startup environment.
- Exposure to advanced radiology, OT, and diagnostic operations.

Contact: [email protected] WhatsApp (preferred): (phone hidden)

📌 Medical Operations & Business Manager (Vijayapura)
🏢 Mardamed Healthcare
📍 Vijayapura