Medical Assistant – Doctor OperationsAbout the RoleWe are looking for a Medical Assistant to support our doctors in managing day-to-day patient appointments, medicine inventory, and order/courier operations. The role requires strong coordination, attention to detail, and good communication skills.

Key Responsibilities 1. Doctor & Appointment Support Assist doctors with their daily appointment schedules. Coordinate with patients regarding appointment timings and availability. Help manage rescheduling, cancellations, and missed appointments. Coordinate with doctors and patients to ensure smooth consultation flow. Maintain accurate appointment and patient-related records. 2.

Medicine Inventory Management

Maintain and regularly update medicine inventory records. Track stock levels, consumption, and expiry dates. Coordinate for timely replenishment of medicines. Maintain records of incoming and outgoing medicines. Ensure medicines are properly stored and organized.

- Order & Courier Management Process medicine orders generated after doctor consultations. Coordinate with patients to confirm order details and delivery information.



Prepare orders for dispatch and coordinate with courier partners. Track shipments and follow up on delayed or undelivered orders. Handle basic customer coordination related to medicine deliveries. Maintain accurate records of orders, payments, and dispatch status. Requirements1–3 years of experience in a medical assistant, clinic operations, pharmacy, healthcare operations, or similar role . Positive communication and coordination skills. Basic knowledge of medicines and healthcare workflows. Comfortable working with computers, Excel/Google Sheets, and operational dashboards. Strong attention to detail and ability to maintain accurate records. Ability to coordinate with doctors, patients, pharmacies, and courier partners. PreferredExperience working with an Ayurvedic clinic, pharmacy, healthcare startup, or online consultation platform . Knowledge of medicine inventory and order management.

Experience handling patient/customer communication over WhatsApp and phone.

Employment

TypeFull-time

📌 Medical Ass (Varanasi)
🏢 Intellibloom Technologies
📍 Varanasi