Medallia (Bengaluru)

Medallia (Bengaluru)

02 Aug
|
Deloitte US-India Offices
|
Bengaluru

02 Aug

Deloitte US-India Offices

Bengaluru

Roles and Responsibilities :

4-7 years of hands-on experience with the Medallia Experience Cloud platform.

Experience leading end-to-end implementation and deployment of Medallia CX/VoC programs.

Expertise in configuring Org Hierarchy, User Files, role-based access, and platform administration.

Experience designing and managing Auto Importer, data feeds, file-based imports, scheduled integrations, and APIs.

Experience designing dashboards, reports, alerts, workflows, and user permissions aligned to business requirements.

Experience with Medallia Text Analytics, Speech Analytics, AI capabilities, and advanced reporting.

Experience with Salesforce, APIs, and enterprise integration patterns.

Robust understanding of Customer Experience (CX), Voice of Customer (VoC), and enterprise feedback management.

📌 Medallia (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru

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