– NRI Customer Support Executive Preferred Candidate Profile:
- MBA (Banking & Finance preferred) or equivalent Post Graduate qualification - Male candidates preferred - Excellent communication skills in English (mandatory) and Hindi - Solid written communication and customer handling skills Key Responsibilities:
- Handle NRI customer queries, service requests, and complaints via email - Respond to customer emails within defined TAT - Coordinate with internal teams for issue resolution - Contact customers over phone when required - Ensure high-quality customer service while adhering to operational and compliance guidelines Work Schedule:
- Rotational shifts as per business requirements - Rotational working on public and bank holidays - Shift timings may vary based on operational needs Location - Airoli Stipend - 32,000