At SiteMinder we believe the individual contributions of our employees are what drive our success That s why we hire and encourage diverse teams that include and respect a variety of voices identities backgrounds experiences and perspectives Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so It s in our differences that we will keep revolutionising the way for our customers We are better together What We Do We re people who love technology but know that hoteliers just want things to be simple So since 2006 we ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply We ve helped everyone from boutique hotels to big chains enabling travellers to book igloos cabins castles holiday parks campsites pubs resorts Airbnbs and everything in between And today we re the world s leading open hotel commerce platform supporting 50 000 hotels in 150 countries - with over 130 million reservations processed by SiteMinder s technology every year About your role As the Market Performance Team Manager for our Optimization Team you ll lead a team of optimisation specialists and revenue optimisation consultants that deliver strategic revenue management advisory Your leadership will drive customer satisfaction retention and measurable revenue growth through exceptional optimization strategies across both technology adoption and hotel revenue performance What you ll do Strategic Leadership Develop and implement comprehensive optimization strategies that maximize both product value and revenue performance for our hotel partners Oversee the development of revenue management best practices methodologies and frameworks that leverage SiteMinder s platform capabilities Guide revenue optimization consultants in delivering high-impact advisory services that drive measurable RevPAR improvements Team Development Leadership Lead mentor and develop a hybrid team including Customer Success Team Leads and Revenue Optimization Consultants Provide strategic guidance to revenue consultants developing new revenue optimization programs from scratch Balance team resources between product optimization initiatives and strategic revenue consulting engagements Drive pipeline performance and hit KPI outcomes Develop deep analysis of pipeline velocity and productivity and consistently implement improvements across the team Revenue Optimization Analytics Oversee revenue performance analyses and ensure consultants deliver actionable insights on rate optimization channel mix and demand forecasting Translate complex revenue management concepts into scalable programs across customer segments Cross-Functional Collaboration Partner with Product Engineering and Strategic Operations teams to build revenue optimization capabilities at scale Represent both product optimization and revenue advisory perspectives in executive meetings Collaborate with consultants to document best practices and build training assets for future program expansion Program Design Delivery Create scalable optimization programs that address both technology adoption and revenue performance Oversee the delivery of customized revenue strategies for high-value accounts while maintaining effective product optimization for broader segments Ensure revenue consultants effectively leverage analytics tools and create compelling ROI demonstrations Performance Management Monitor both product optimization KPIs and revenue improvement metrics across the team Coach Team Leads and Revenue Optimisation Consultants to consistently meet targets for product adoption and gross booking value growth Balance 1 1 strategic advisory for targeted accounts with scalable optimization delivery What you have Minimum 5 years of experience in hotel revenue management hospitality technology or strategic account management with at least 2 years in a leadership position Strong understanding of hotel revenue management principles including pricing strategies channel distribution demand forecasting and competitive positioning Proven experience with hotel distribution landscape OTAs GDS direct booking strategies and revenue optimization concepts Experience managing senior individual contributors as well as frontline team leads and building programs from inception Technical Analytical Skills Advanced analytical capabilities with experience in revenue performance metrics RevPAR ADR market share analysis Proficiency in data analysis tools Excel SQL BI platforms and Salesforce reporting Ability to interpret complex financial models and guide data-driven decision making Understanding of hotel PMS systems and revenue management tools Preferred Qualifications Revenue management certification e g CRME CHRM highly valued Experience in hotel operations or previous role as Revenue Manager Track record of building recent consulting or advisory programs Experience managing teams across multiple time zones Experience managing front line teams Fluent English required Our Perks Benefits - Equity packages for you to be a part of the SiteMinder journey - Hybrid working model in-office from home - Mental health and well-being initiatives - Generous parental including secondary leave policy - Paid birthday study and volunteering leave every year - Sponsored social clubs team events and celebrations - Employee Resource Groups ERG to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you If yes we d love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch When you apply please tell us the pronouns you use and any adjustments you may need during the interview process We encourage people from underrepresented groups to apply
📌 Market Performance Team Manager (Pune)
🏢 Siteminder
📍 Pune
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