Note: This is a hands-on technical leadership role with a Principal-level technical bar

About the role

Ping Identity’s Developer Platform team (internally known as DevTools) sits at the center of how our multitenant SaaS products are built, tested, promoted, and operated. We own critical parts of the engineering system that help product teams ship safely and quickly: CI/CD pipelines, developer workflows, self-service platform capabilities, and AI-enabled engineering tooling.

This is a high-bar role for a hands-on technical leader who can drive transformational change across our developer platform, lead engineers, shape technical direction, and directly improve how software gets built and delivered. The right candidate has already done something similar before in a modern SaaS environment and can point to real results in areas like CI/CD, developer workflows, release automation, or AI-enabled engineering systems.

What you’ll own

- Lead the Bangalore-based team and set technical direction for the developer platform, including CI/CD, release automation, self-service workflows, and AI-enabled engineering tooling.
- Own pipeline reliability as a product, including delivery health, time-to-feedback, release safety, and developer trust in platform signals.
- Stay actively hands-on in architecture, technical reviews, incident analysis, automation, and selective implementation work while driving transformational change in how engineers build, test, and ship software.
- Partner across engineering to remove bottlenecks across build, test, deployment, and promotion flows, and improve the paved-road experience for developers.
- Hire, coach, and grow a strong team while using data to prioritize investments and measure platform adoption, workflow quality, and engineering outcomes.

What success looks like





Success in this role is measured by what the broader engineering organization achieves because of your team:
- faster delivery with less manual overhead and fewer handoffs
- more reliable CI/CD systems that engineers trust
- greater developer autonomy through better self-service, safer promotion flows, and measurable AI adoption

What we’re looking for

Required

- At least 1 year of demonstrated success building AI-enabled engineering tools or workflows and driving real organizational adoption with measurable impact.
- 8+ years of experience in software engineering, developer platform, DevOps, SRE, or infrastructure engineering
- 2+ years of experience leading engineers, including direct people-management responsibility
- Experience with AI-assisted software engineering, agentic workflows, evaluation frameworks, or LLM-backed internal tooling
- Strong track record operating as a hands-on senior technical leader in a modern SaaS or cloud-native environment, with the depth to lead at a Principal-level technical bar
- Demonstrated success leading a similar developer platform, CI/CD, engineering productivity, or SDLC transformation in a modern SaaS environment, with measurable before-and-after results
- Recent hands-on technical credibility; you should be able to speak concretely about meaningful platform, automation, or developer-productivity work you have personally delivered
- Strong technical depth in CI/CD systems,



build and release workflows, developer tooling, and internal platform capabilities
- Solid experience with Kubernetes, cloud-native platforms, and distributed systems in a contemporary multitenant SaaS environment
- Strong engineering judgment in reliability, observability, security, and operational excellence
- Ability to lead technical programs across team boundaries and drive alignment across engineering stakeholders
- Excellent written and verbal communication skills, including regular collaboration across global teams and overlap with U.S. time zones

Preferred

- Experience treating internal developer platforms as products in a large engineering organization, including roadmap, adoption, workflow quality, and measurable developer impact
- Fluency with DORA, reliability, and developer-experience metrics, and judgment about how to use them to guide platform investments
- Experience working in security-sensitive or compliance-heavy SaaS environments while maintaining high delivery standards

Who thrives here

You’ll likely thrive here if you are deeply technical, AI-first, energized by making other engineers more effective, and comfortable switching between strategy, execution, and hard technical problem-solving. This role is ideal for a leader who wants to stay close to the work while driving transformational change in a modern developer platform.

Practical details

- 2–3 hours of overlap with U.S. Pacific time preferred
- Hybrid: 2–3 days per week in our Bangalore office

How we’ll interview

Our process includes a technical deep dive on CI/CD and platform design, a hands-on automation discussion, and a leadership conversation focused on real transformations you have led.

📌 Manager, Software Engineering (India)
🏢 Ping Identity
📍 India