Manager Service Management ( 86624898 ) (India)

Manager Service Management ( 86624898 ) (India)

02 Aug
|
Reliance Jio Infocomm
|
India

02 Aug

Reliance Jio Infocomm

India

Posted Date: 30 Jul 2026

Function/Business Area: Engineering & Technology

Location: Mumbai

Job Responsibilities:

1. Monitor daily network KPI performance.
2. Track KCI thresholds and utilization.
3. Perform periodic configuration audits.
4. Support RCA and complaint analysis.
5. Maintain performance dashboards.
6. Coordinate with NOC for issue closure.
7. Analyze impact of network incidents.
8. Support capacity forecasting exercises.
9. Ensure adherence to defined processes.
10. Track service introduction KPIs.
11. Prepare periodic performance reports.
12. Ensure documentation and audit readiness.

Education Requirement: BE (EC/CS/IT)

Experience Requirement: Minimum 12 Years - Maximum 15 Years

Skills & Competencies:

1.



Strong understanding of network KPIs.
2. Knowledge of Core and IP parameters.
3. Experience in performance monitoring tools.
4. Analytical and troubleshooting skills.
5. Understanding of capacity management basics.
6. Good coordination and follow up ability.
7. Exposure to audit and compliance process.
8. Reporting and dashboard preparation skills.
9. Solid documentation discipline.
10. Execution oriented mindset.

Please update your profile and upload resume to apply.

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📌 Manager Service Management ( 86624898 ) (India)
🏢 Reliance Jio Infocomm
📍 India

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