Description We are seeking a highly skilled Manager, Quality Assurance to join our team. The ideal candidate will have 2-8 years of experience in the job market context of India and be responsible for ensuring that our products meet the highest quality standards. The successful candidate will have excellent communication skills, be detail-oriented, and possess solid leadership qualities.

Responsibilities - Develop and implement quality control processes and procedures - Ensure that all products and services meet or exceed customer expectations - Manage and train a team of quality assurance professionals - Conduct regular audits to ensure compliance with industry standards and regulations - Monitor and analyze quality metrics to identify areas for improvement - Collaborate with cross-functional teams to resolve quality issues - Communicate with customers to address quality concerns and implement corrective actions - Provide regular reports on quality performance to senior management Skills and Qualifications - Bachelor's or Master's degree in Engineering or a related field - 2-8 years of experience in quality assurance or a related field - Solid knowledge of quality control processes and procedures - Excellent communication and leadership skills - Familiarity with industry standards and regulations - Ability to analyze data and identify areas for improvement - Experience managing a team of quality assurance professionals - Demonstrated ability to work collaboratively with cross-functional teams - Strong problem-solving and decision-making skills .

📌 Manager, Quality Assurance (Mumbai)
🏢 TTEC INDIA CUSTOMER SOLUTIONS PRIVATE
📍 Mumbai