About the Role:

We are looking for a highly execution-oriented operations skilled to manage end-to-end hub operations and ensure seamless daily functioning across assigned locations. This role requires strong operational control, cash handling discipline, process adherence, and the ability to drive performance in a fast-paced logistics environment.

The ideal candidate should have experience in logistics, e-commerce, supply chain, or hub operations with exposure to managing teams, improving operational efficiency, and ensuring high service standards.

Operations Management

- Own and oversee end-to-end day-to-night operations across assigned hubs.
- Ensure smooth execution of inbound, outbound, sorting, dispatch, and delivery support processes.
- Maintain operational continuity while achieving daily productivity and service targets.

COD Reconciliation

- Manage and monitor Cash-on-Delivery (COD) reconciliation across all assigned hubs.
- Ensure timely cash closure, accurate reporting, and adherence to financial controls.
- Drive accountability and reduce reconciliation gaps.

Loss Prevention & Process Compliance

- Minimize operational losses through strong execution discipline and SOP adherence.
- Conduct regular audits and implement corrective actions to reduce process deviations.
- Identify operational risks and proactively implement preventive measures.

Resource Management





- Ensure manpower and operational resource availability as per business plans and AOP requirements.
- Optimize workforce deployment to maintain productivity and service quality.
- Coordinate with internal stakeholders for operational readiness.

Performance Management

- Track and improve hub performance through operational metrics and data-driven actions.
- Monitor SLAs, productivity, turnaround times, and overall operational efficiency.
- Drive continuous improvement initiatives to enhance service levels and business outcomes.

Experience & Background:

- 3-6 years of experience in logistics, e-commerce, supply chain, hub operations, warehouse operations, or last-mile operations.
- Experience managing hub or field operations at scale preferred.
- Exposure to COD management, reconciliation, and cash handling processes is preferred.
- Prior experience in team handling and stakeholder management is an advantage.

Skills Required:

- Strong operational execution and problem-solving ability.
- Knowledge of SOP-driven environments and process governance.
- Data-driven decision-making and performance management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Good communication and stakeholder management capabilities.
- Proficiency in Excel and operational reporting tools preferred.

📌 Loadshare Networks - Cluster Manager (Raipur)
🏢 Loadshare Networks
📍 Raipur