Job Title: Team Lead – SD-WAN & Network Support (L3)

Experience: 8–12 Years

Location: Chennai

We are looking for an experienced Team Lead (L3) with solid expertise in SD-WAN and Network Support. The ideal candidate should have hands-on troubleshooting experience, lead technical teams, and support international customers while ensuring high service quality.

Key Responsibilities

- Lead the L3 network support team and handle critical technical issues.
- Troubleshoot complex SD-WAN and network-related incidents.
- Work on Fortinet and Cisco networking solutions.
- Support international customers and ensure timely issue resolution.
- Follow ITIL processes for incident, problem, and change management.
- Handle high-pressure situations and drive issues to closure.
- Understand how network products and systems work and provide technical guidance to the team.




- Coordinate with internal and external stakeholders for service delivery and escalations.

Required Skills
- 8 –12 years of experience in Network Support.
- Strong experience as an L3 Engineer or Team Lead.
- Hands-on experience with SD-WAN.
- Basic to good knowledge of Firewalls.
- Positive product knowledge of Fortinet and Cisco.
- Strong troubleshooting and root cause analysis skills.
- Experience supporting international customers.
- Good understanding of ITIL processes.
- Excellent communication and leadership skills.

Important Note
- This is not a network monitoring role.
- We are looking for candidates who can troubleshoot, resolve complex issues, and lead the technical team, not candidates whose primary experience is only monitoring network links or NOC operations.

📌 - SD-WAN & Network Support - Team Lead (Chennai)
🏢 REJUVENT GREENTECH
📍 Chennai