Support System Administrator (Pune)

Support System Administrator (Pune)

02 Aug
|
Cascades Data Solutions India
|
Pune

02 Aug

Cascades Data Solutions India

Pune

Roles and Responsibilities :

- Provide Level 2 (L2) technical support to end-users for Microsoft Exchange Online, SharePoint, and other related applications.

- Troubleshoot and resolve complex issues related to email, calendar, contacts, and document management using Microsoft Azure services.

- Collaborate with the team to identify root causes of recurring issues and implement solutions to prevent future occurrences.

- Develop documentation on troubleshooting procedures and knowledge base articles for internal use.

Job Requirements :

- 5-8 years of experience in an IT setting providing L2 support for Microsoft technologies such as Active Directory, Exchange Server, SharePoint.

- Strong understanding of Microsoft Azure services including storage options like OneDrive for Business.

- Proficiency in troubleshooting techniques using tools like PowerShell scripting language.

📌 Support System Administrator (Pune)
🏢 Cascades Data Solutions India
📍 Pune

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