About The Role We are looking for a driven and detail-oriented Key Account Manager (KAM) – E-commerce to own and grow House of Purplle brand performance across leading online marketplaces and quick-commerce platforms. This role sits at the intersection of sales, category management, and P&L; ownership, and is ideal for someone who thrives in a fast-paced, data-driven, multi-platform environment.

Key Responsibilities Account & Relationship Management

- Serve as the primary point of contact for assigned marketplace/Q-commerce platforms, building strong working relationships with category managers and platform POCs.
- Negotiate and close Joint Business Plans (JBPs), trade terms, and annual commercial agreements within approved margin/commission mandates.
- Manage escalations and cross-functional disputes with platform counterparts, escalating strategically when required.

Revenue & P&L; Ownership

- Own the monthly/quarterly revenue target and P&L; for assigned platforms, tracking GMV, net revenue, contribution margin, and ROI.
- Drive listing growth, catalogue expansion, and current product launches on each platform.
- Plan and execute promotional calendars, deals, and platform-led sale events (BBD, Diwali, IPL, etc.) to maximize visibility and offtake.

Demand Planning & Supply Chain Coordination

- Forecast demand and coordinate with supply chain/warehouse teams to ensure healthy fill rates and minimize stock-outs or excess inventory.
- Monitor inventory health, aging stock, and returns (RTO/RVP), and drive corrective actions.

Performance Analysis & Reporting

- Track and analyze key metrics — sales, funnel conversion, market share, ad spend efficiency (ACOS/ROAS), and de-growth/growth drivers — to inform weekly and monthly business reviews.




- Build and present dashboards/decks for internal leadership and platform Top-to-Top (T2T) meetings.

Marketing & Merchandising

- Collaborate with brand and performance marketing teams to plan on-platform advertising (sponsored ads, banners, platform marketing tools) within budget.
- Ensure content, imagery, and A+ pages meet platform and brand guidelines to optimize conversion.

Required Skills & Qualifications

- MBA or equivalent degree in Marketing, Sales, or Business Management preferred.
- 3–6 years of relevant experience in e-commerce/marketplace key account management, preferably in FMCG, beauty, or D2C categories.
- Solid working knowledge of marketplace seller/vendor panels (Amazon Seller/Vendor Central, Flipkart, etc.) and Q-commerce dark-store models.
- Proficiency in Excel/Google Sheets for data analysis; familiarity with dashboarding tools is a plus.
- Strong negotiation, stakeholder management, and commercial acumen.
- Ability to manage multiple platforms and priorities simultaneously in a fast-changing environment.
- Excellent written and verbal communication skills.

What Success Looks Like

- Consistent achievement of revenue and margin targets across assigned platforms.
- Healthy inventory and fill-rate metrics with minimal stock-outs.
- Strong, well-managed relationships with platform counterparts reflected in favorable commercial terms.
- Timely, insight-driven reporting that informs leadership decision-making.





Why Join Us: Be part of a fast-growing house of brands portfolio operating at the forefront of India's e-commerce and quick-commerce revolution, with real ownership over platform P&Ls; and direct exposure to senior leadership and cross-functional teams. —

About Company Founded in 2011, Purplle has emerged as one of India’s premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.

Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 100+ stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhouses—FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae—offering trend-driven, high-quality beauty essentials.

What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.

In 2022, Purplle achieved unicorn status, becoming India’s 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.

With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India’s booming beauty landscape, revolutionizing the way the nation experiences beauty.

📌 Key Account Manager – E-commerce (Mumbai)
🏢 Purplle.com
📍 Mumbai