Role Title: Journeys Program Support (CL9) Role Summary Provides operational and program management support for the client visit lifecycle, ensuring seamless planning, coordination, execution, and follow-through across all engagements.

Key Responsibilities Visit Coordination Manage visit intake, scheduling, tracking, and workflow coordination

Support execution of the end-to-end visit process from request through completion

Coordinate stakeholders across account, business, and operational teams Program Operations Maintain visit dashboards, trackers, and reporting

Monitor milestones, timelines, and deliverables

Ensure adherence to established processes and quality standards Logistics & Communications Coordinate meeting schedules, logistics, communications, and documentation

Prepare visit materials and support engagement readiness activities





Manage post-visit documentation and action tracking Continuous Improvement Support maintenance of playbooks, templates, and knowledge repositories

Identify opportunities to simplify processes and improve efficiency Qualifications Solid organizational and project coordination skills

Experience supporting programs, events, client engagements, or operations

Excellent communication and stakeholder management capabilities

High attention to detail and ability to manage competing priorities Success Metrics Timely and accurate execution of visit processes

Quality of reporting and program administration

Stakeholder satisfaction

Compliance with operational standards and service levels

📌 Journeys Program Support (Bengaluru)
🏢 Accenture in India
📍 Bengaluru