Job Summary

The IT Technician is responsible for providing technical support, troubleshooting, and maintaining the hardware (like CCTV Camera, Intercom System, Access Control System, Wireless Alarm System and other home security devices ) and software. The role requires hands-on work in diagnosing issues, installing new equipment, and ensuring the smooth functioning of IT infrastructure. The IT Technician will assist with both day-to-day IT operations and long-term projects, ensuring user satisfaction.

Key Responsibilities

. Hardware Support: Install, configure, and maintain hardware like CCTV, Intercom System, Access Control System, and various wired/wireless devices.

. Software Support: Install, configure, and update various aplications related to hardware like CCTV, Intercom System, Access Control System, and various wird/wireless devices.

. Troubleshooting: Diagnose and resolve technical issues related to hardware, software, networking, and security systems.

. User Support: Provide technical support to end users via phone, email, or in-person, addressing issues related to software, hardware, and network connectivity.

. Training: Provide basic training to clients on the use of current software and hardware systems.

. Vendor Coordination: Liaise with external vendors and service providers for hardware,



software, and service agreements.

Qualifications

Education: Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

Experience: 1-3 years of experience in CCTV installation, Access Control, Intercom System, IT support and technical troubleshooting.

Skills & Knowledge:

Proficiency in supporting Windows, MacOS, and Linux operating systems.

Familiarity with office productivity tools (e.g., Microsoft Office).

Experience with networking concepts (TCP/IP, DNS, DHCP).

Strong problem-solving skills and the ability to work under pressure.

Excellent communication skills, both written and verbal.

Ability to prioritize tasks and work independently or as part of a team.

Familiarity with common IT tools such as remote desktop applications, and system monitoring software.

Relocation Support

We offer accommodation support for employees, including assistance with housing search and relocation.

Salary

For Fresher : 10k - 14k For Experienced : 15k - 25k

Job Type: Full-time

Pay: From ₹20,000.00 per month

Shift

- Day shift

Experience:
- CCTV, Intercom System, Access Control, etc: 3 years (Required)

Work Location: In person

📌 IT Technician (Daman)
🏢 Lakshmi Enterprise
📍 Daman