Role Overview

We are looking for a highly adaptable IT & Cybersecurity Support Enginee r based in India. This is a true hybrid role: you will be the first line of defense for our organization's cybersecurity infrastructure, while also serving as the go-to person for day-to-day technical assistance

.We need a security-minded professional who is perfectly comfortable architecting an Entra ID conditional access policy one minute and helping a user troubleshoot a laptop issue or install an application the next. If you love cybersecurity but enjoy hands-on IT support and helping people daily, this role is for you

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Key Responsibiliti**

es

?️ Hands-On IT Support &

• Daily Operati

- onsHelpdesk & • Troubleshooti ng: Provide immediate, hands-on support for everyday IT requests, including troubleshooting laptop hardware/software issues and resolving network connectivity proble
- ms.Application Manageme nt: Assist users with installing, configuring, and updating standard business applications and specialized softwa
- re.Meeting & • Collaboration Suppo rt: Ensure smooth virtual collaboration by setting up and troubleshooting video conferencing tools, and assisting with meeting logistics (including leveraging AI tools for meeting summarie
- s).Device Enrollme nt: Manage remote device setups, enforce BYOD compliance, and troubleshoot network restrictions usi ng Microsoft Int u
- ne.Lifecycle Manageme nt: Handle technical onboarding and offboarding, ensuring secure account provisioning and immediate access revocati

on.? Cybersecurity & • Infrastructure Secur
- ityThreat & • Identity Manageme nt:



Configure and enforce strict Conditional Access policies and oversee Identity and Access Management (IA
- M).Incident Respon se: Rapidly investigate suspected account compromises, trace audit logs, and deploy immediate anti-phishing safeguar
- ds.Data Protecti on: Mana ge Microsoft Purv iew for Data Loss Prevention (DLP) and data retention polici
- es.Authentication Rollou ts: Assist in the implementation and troubleshooting of S/M IME and passwordless authentication framewor
- ks.Compliance Suppo rt: Play a key role in technical security testing, vulnerability patching, and maintaining compliance documentation f or ISO 27 001 audi

**ts.

Required Skills & Experi**

- **ence Experi** ence: 3+ years in a hands-on IT Support or Systems Administration role, with a strong, demonstrated focus on Information Secu
- rity.Security Stack Exper tise: Deep, practical experience with Microsoft 365 security features (Defender, Purview, Entra ID/Azure AD, Int
- une).Min dset: A solid customer-service attitude. No task is too small, and you are comfortable shifting from high-level security investigations to basic app installat
- ions.Communica
tion: Exceptional English communication skills, capable of explaining technical fixes to non-technical users patie
- ntly.Works pace: A dedicated, highly secure home office setup with high-speed, reliable inte

**rnet.

Preferred Certific**

- ations Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) or Identity and Access Administrator (S

- C-300).CompTIA Security+ / Ne

twork+.

📌 IT & Cybersecurity Support Engineer (India)
🏢 Andersen in the United Arab Emirates
📍 India