Location: Dwarka Sec-8, New Delhi

About the Role

We are looking for a proactive and detail-oriented IT Administrator to manage and support our enterprise applications, user access, IT operations, and system administration activities. The ideal candidate will act as a bridge between business users, vendors, and the technical team to ensure smooth day-to-day IT operations while maintaining application performance, security, and documentation.

Key Responsibilities

- Manage ERP and business applications, including user access, configurations, upgrades, and deployments.
- Provide application support and coordinate with the development team for issue resolution.
- Manage user accounts, access permissions, and role-based security.
- Execute basic SQL queries for data validation, reporting, and database support.
- Coordinate with cloud, server, hosting, and email service providers to ensure smooth IT operations.
- Monitor application availability and coordinate issue resolution with vendors.
- Support API integrations, testing, and maintain IT documentation, SOPs, and release notes.




- Manage support tickets, incident/change requests, and ensure timely resolution.
- Ensure compliance with IT security policies and user access controls.

Required Skills

- IT Coordination
- Vendor Management
- Customer Coordination
- Team Coordination
- ERP/Application Support
- Microsoft Office (Excel, Word, Outlook)
- Basic SQL Knowledge (Preferred)
- Basic Understanding of Servers & IT Infrastructure
- Documentation & Reporting
- IT Asset Management
- Solid Communication Skills
- Follow-up & Coordination Skills
- Problem-Solving Ability
- Time Management

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1-3 years of experience in IT Administration, ERP Administration, or Application Support.
- Experience working with ERP products or enterprise applications.

Basic understanding of databases, APIs, and cloud platforms will be an added advantage .

📌 It Administrator (New Delhi)
🏢 Greensoft Solution
📍 New Delhi