Key Responsibilities

- Build and maintain solid relationships with existing and potential clients.

- Handle inbound and outbound customer calls professionally.

- Understand customer requirements and provide appropriate solutions.

- Follow up with leads and clients to ensure timely communication.

- Maintain accurate customer records in the CRM system.

- Resolve customer queries and coordinate with internal teams when required.

- Schedule meetings and follow-ups with prospective clients.

- Ensure a positive customer experience throughout the sales and service journey.

- Generate daily, weekly, and monthly CRM reports.

- Achieve assigned customer engagement and follow-up targets.

- Support the sales team in converting leads into business opportunities.

Required Skills

- Excellent verbal and written communication skills.

- Strong interpersonal and relationship-building abilities.

- Good negotiation and persuasion skills.

- Basic knowledge of MS Excel, MS Word, and CRM software.

- Strong organisational and time-management skills.

- Problem-solving mindset with attention to detail.

- Ability to work in a fast-paced environment.

- Positive attitude and willingness to learn.

📌 IPO Consultant (New Delhi)
🏢 Bmarkt Tecamat
📍 New Delhi