Dear Candidate,

Your profile has been shortlisted for International Voice / Chat Process- Customer Service / Upselling / Travel / Technical Support/Banking Voice.

Role & responsibilities

- Handle international calls from UK/US customers, providing exceptional customer service to resolve their queries and concerns.
- Process customer requests through various communication channels (phone, email, chat) in a timely and efficient manner.
- Utilize MS Office tools to maintain accurate records of customer interactions and updates.
- Collaborate with internal teams to resolve complex issues and escalate when necessary. Meet performance targets set by the company for AHT, Service Level Agreement (SLAs), and Quality Metrics.
- Strong communication skills with excellent verbal fluency in English language. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.




- Basic computer knowledge with proficiency in MS Office applications (Excel).
- Ability to work flexible shifts including rotational shifts.

Preferred candidate profile Any Undergraduate / Graduate candidate with Valuable English can apply.

Candidate Must have excellent communication skills.

Must be comfortable with 24*7 working environment.

Freshers are most welcomed

Perks and Benefits

Salary upto 2.75 LPA- 5 LPA

18k-35k In hand

Lucrative Incentives

2500-3500 Monthly Variable

5 Days working

24*7 Shifts / Night shifts

Both side cabs

Job Location : Gurugram To get your interview scheduled contact below Call/ WhatsApp :

- khushi (phone hidden)
- Palak (phone hidden)
- Lakshita (phone hidden)
- Komal (phone hidden)
- Shahin (phone hidden)
- Diya (phone hidden)

📌 International Process- Voice/Chat Process || Salary Upto 5 LPA (Gurugram)
🏢 WSNE Consulting
📍 Gurugram