Customer Support Executive International Banking Voice Process (US)
Location: Manyata Tech park, Bangalore
Experience: 1+ Year in Any BPO
CTC: Up to 6LPA
Shift: US Night Shift (Rotational)
Work Schedule: 5 Days Working | 2 Rotational Week Offs
Immediate Joiners Preferred
We are hiring Customer Support Executives for an International Voice Banking Process. If you have excellent communication skills and prior BPO experience, this is an excellent opportunity to grow your career with a competitive salary and performance-based incentives.
Key Responsibilities
- Handle inbound customer calls professionally.
- Resolve customer queries.
- Deliver a high-quality customer experience through timely and accurate resolutions.
- Meet defined quality, productivity, and customer satisfaction metrics.
- Maintain clear and effective communication with customers.
Eligibility
- Undergraduate or Graduate.
- Minimum 1 year of BPO experience (Domestic or International).
- Immediate joiners preferred.
- Required Skills
- Excellent verbal and written English communication.
- Good understanding of US/UK accents.
- Basic technical troubleshooting skills.
- Strong customer service and problem-solving abilities.
- Willingness to work in rotational US night shifts.
Advantages
- CTC up to 6 LPA.
- Performance-based incentives.
- 5-day work week.
- Cab facility
- Female employees: Two-way cab (one way complimentary, one way charged at 75 per trip).
- Male employees: One-way cab (75 per trip deduction).
NO VIRTUAL INTERVIEWS
Contact
HR: Akshay
Mobile: (phone hidden)
Email:
[email protected]
📌 International Customer Service Representative (Bengaluru)
🏢 Your Pitchh
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