Greetings from Hucon Solutions! We are hiring Customer Support Associates – International Chat Process to join our team in Hyderabad. Job Details - Role: Customer Support Associate – International Chat Process

- Location: Hyderabad (Work from Office)
- Interview Location: Gachibowli, Hyderabad
- Experience: 2year - 4year
- Qualification: Any Graduate / Postgraduate
- Process: International Chat Support
- CTC: 5 LPA – 5.5 LPA
- Joining: Immediate Joiners Preferred Key Responsibilities - Handle customer queries and concerns through chat in a professional and timely manner.
- Provide accurate information regarding products, services, and company policies.
- Resolve customer issues efficiently while ensuring a high level of customer satisfaction.
- Maintain detailed and accurate records of customer interactions in CRM systems.
- Escalate complex issues to the appropriate internal teams whenever required.




- Manage multiple chat conversations simultaneously while maintaining quality standards.
- Follow company guidelines and service-level agreements (SLAs) to ensure prompt resolutions.
- Collaborate with team members and share customer feedback to improve processes and service quality.

Required Skills - Excellent written communication skills in English (mandatory).

- Solid problem-solving and customer service skills.
- Basic knowledge of CRM tools and MS Office.
- Good typing speed with attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Customer-focused mindset with a positive attitude and willingness to learn.

Interview Process

Shortlisted candidates will be invited for a walk-in interview How to Apply Contact / WhatsApp: (phone hidden) Email: [Confidential Information]

📌 International Chat Support (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad