BrightCHAMPS is looking for a Teacher Quality Assurance Intern to join our Quality Assurance team.
If you're detail-oriented, analytical, and passionate about improving learning experiences, this is a great opportunity to gain hands-on experience in one of the world's fastest-growing EdTech companies.
Role: Intern – Teacher Quality Assurance
Location: Bengaluru (HSR Layout)
Key Responsibilities:
- Conduct Root Cause Analysis (RCA) for student drop-offs during live classes.
- Investigate and document reasons for student no-shows and missed sessions.
- Analyze attendance trends across teachers, time slots, and student cohorts.
- Maintain accurate reports and share actionable insights.
- Identify recurring issues and collaborate with QA and Operations teams for resolution.
- Work closely with teachers, academic counselors,
and operations teams to improve session quality and student retention.
Who We're Looking For:
- Strong analytical and problem-solving skills.
- Excellent attention to detail.
- Good written and verbal communication skills.
- Proficiency in Excel or Google Sheets.
- Ability to work independently and meet deadlines.
- Interest or prior experience in EdTech, Quality Assurance, or Education is a plus.
What You'll Gain:
- Practical exposure to Quality Assurance processes in a global EdTech organization.
- Experience working with cross-functional teams.
- Insights into student engagement and retention strategies.
- Prospect to contribute to a platform serving learners across 30+ countries.