A Reputed Insurtech MNC is hiring for Senior Vice President/Vice President - Insurance Operations ( Policy Services & Underwriting). We are looking for robust candidates with a combination of insurance operations expertise and deep Lloyd's Market experience.

Location: Gurgaon / Noida, India Department: Insurance Operations – US/UK Role Overview: Senior Vice President/Vice President – Insurance Operations is a senior leadership role accountable for defining and executing the operational strategy for US/UK market policy services and underwriting operations. The role ensures scalable, high-quality delivery, strong client governance, regulatory compliance, and continuous operational transformation. You will partner closely with global clients, business leaders, and cross-functional teams to drive growth, efficiency, and risk-controlled outcomes at scale.

Key Responsibilities: · Strategic Operations Leadership · Provide strategic leadership and overall accountability for US/UK market insurance operations. · Translate business and client strategy into a multi-year operational roadmap aligned with growth objectives. · Act as the senior escalation point for complex operational, regulatory, and client issues. End-to-End Policy Lifecycle Governance · Own governance across the full policy lifecycle including underwriting support, binding, post-bind activities, accounting & settlement, claims support, renewals, administration, and reporting. · Ensure adherence to US/UK Market practices, contractual obligations, and regulatory standards. · Oversee policy issuance, endorsements, bordereaux, invoicing, and rule-based decision-making.

Client

Delivery & Performance Management · Own SLAs,



KPIs, productivity, turnaround time, quality, and accuracy metrics across engagements. · Lead client governance forums, performance reviews, and continuous improvement initiatives. · Identify opportunities for scope expansion, value creation, and operational efficiency. Transformation, Technology & Analytics · Drive process standardization, digitization, and automation leveraging PAS systems and data platforms. · Partner with Technology and Analytics teams to implement scalable operating models. · Strengthen management information, reporting, and data-driven decision-making. Risk, Controls & Compliance · Ensure strong operational controls, audit readiness, and compliance across all engagements. · Proactively identify and mitigate operational and regulatory risks.

People

Leadership & Global Collaboration · Build and mentor senior managers and leaders;

develop succession and leadership pipelines. · Foster a high-performance, client-centric culture aligned with Xceedance values. · Collaborate with global stakeholders across Delivery, Technology, Analytics, Finance, and HR.

Qualifications & Experience: · Education: Bachelor’s degree required;

Postgraduate degree (MBA) or insurance certifications preferred. · 15 years of total experience along with an expertise in P&C; insurance markets with significant leadership exposure. · Deep expertise in Insurance operating models, policy administration systems, and data workflows. · Proven experience managing large, multi-client insurance operations and senior client stakeholders. · Strong analytical, decision-making, stakeholder management, and people leadership capabilities.

📌 Insurance Operations Executive (Noida)
🏢 Prasha Consultancy Services Private
📍 Noida