Role & responsibilities

Key Responsibilities

- Manage and grow assigned customer accounts.
- Build long-term relationships with existing clients.
- Identify cross-selling and up-selling opportunities.
- Generate new business from existing customer accounts.
- Understand customer requirements and recommend suitable IT solutions.
- Promote IT Hardware, Software, Networking, Security, AV, and Infrastructure solutions.
- Prepare quotations, proposals, and commercial offers.
- Negotiate pricing and close business opportunities.
- Coordinate with Procurement, Operations, and Technical teams for timely order execution.
- Conduct regular customer follow-ups and maintain a healthy sales pipeline.
- Achieve monthly and quarterly sales targets.
- Maintain accurate customer data, opportunities, and activities in CRM.
- Resolve customer queries and ensure high customer satisfaction.
- Stay updated with OEM products, industry trends, and competitor offerings.

Required Skills

- Inside Sales
- B2B Sales
- Account Management
- Customer Relationship Management
- Cross-selling & Up-selling
- Lead Generation
- Sales Negotiation
- Quotation Preparation
- Proposal Management
- Revenue Generation
- Client Retention
- Sales Pipeline Management
- CRM Tools
- Microsoft Office
- Communication Skills




- Presentation Skills
- Customer Engagement

Preferred Industry Experience Candidates with experience in any of the following will be preferred:

- IT Infrastructure
- IT Hardware
- Networking
- Software Licensing
- System Integration
- Cyber Security
- Cloud Solutions
- AV Solutions
- Technology Solutions

Education

- Bachelor's Degree in Business Administration, Marketing, Commerce, or any relevant discipline.

Preferred Candidate Profile

- Minimum 2 years of experience in Inside Sales, B2B Sales, or Account Management.
- Excellent verbal and written communication skills.
- Strong relationship-building and customer engagement skills.
- Ability to negotiate and close business deals.
- Target-oriented and self-motivated.
- Solid organizational and time management skills.
- Ability to work independently as well as in a team.
- Experience interacting with CXOs, IT Managers, Procurement Teams, and key decision-makers.

Key Performance Indicators (KPIs)

- Monthly & Quarterly Revenue Achievement
- Account Growth
- Customer Retention
- Repeat Business
- Cross-sell & Up-sell Revenue
- Sales Target Achievement
- CRM Data Accuracy
- Customer Satisfaction

📌 Inside Sales Representative (Bengaluru)
🏢 Talent Corner HR Services
📍 Bengaluru