Role & responsibilities

Technical Service cum Marketing Manager (Techno-Commercial Leadership Role)

Role Purpose

The Technical Service cum Marketing Manager will serve as the Face of Spectrum Dyes & Chemicals Pvt. Ltd., delivering complete technical, commercial, and business solutions to customers while driving sustainable market growth through dealer development and customer acquisition. The role requires strong techno-commercial expertise, customer relationship management, and business development capabilities.

Key Roles & Responsibilities

1. Customer Solution & Technical Leadership

- Act as the primary point of contact for all technical, commercial, and service-related matters.
- Recommend suitable dyes and chemicals, resolve application and shade-related issues, and support product trials and commercialization.
- Coordinate with Production, Technical Service, Quality, Planning, Commercial, Dispatch, Logistics, and Sales to ensure timely customer support.
- Build long-term customer relationships through regular visits, proactive support, and continuous service improvement.
- Gather customer feedback and recommend product, process, and application enhancements.

2. Market Development through Dealer Network

- Assess dealer-wise market potential and identify untapped business opportunities.
- Develop recent customers including textile mills, dyeing houses, garment processors, printers, industrial users, and export-oriented units.
- Strengthen dealer capabilities through joint customer visits, technical training, product support, and inventory planning.




- Expand market reach by increasing customer penetration, introducing new applications, and recommending new dealer appointments where required.

3. Business Development & Strategic Support

- Monitor competitor activities, market trends, pricing, and emerging technologies.
- Build and manage customer and dealer databases, including visit history and consumption patterns.
- Promote Spectrum products through technical seminars, exhibitions, customer meets, and application demonstrations.
- Develop strategic accounts, support direct business opportunities, and drive profitable sales growth.
- Prepare sales forecasts, support quotations, monitor receivables, and submit timely business and technical reports while ensuring compliance with company policies.

Role Success Measures

Success will be evaluated based on:

- Customer satisfaction and relationship development
- New customer acquisition and market expansion
- Dealer performance and territory development
- Sustainable sales growth and profitability
- Technical problem-solving capability and service responsiveness

Preferred Candidate Profile

- Experience in the Textile Dyes, Textile Chemicals, Specialty Chemicals, or Allied Textile Processing Industry.
- Strong techno-commercial knowledge of textile processing, dyeing, printing, and finishing.
- Excellent communication, relationship management, analytical, and business development skills.
- Willingness to travel extensively for customer and dealer development.

Preferred candidate profile

Candidates having worked with Textile Chemical idustries

📌 Technical Service and Marketing Manager (Maharashtra)
🏢 Spectrum Dyes & Chemicals
📍 Maharashtra