Key Responsibilities
Program Planning & Governance:
- Develop and maintain overall program plans, timelines, and budgets in alignment with client and business goals.
- Define program scope, objectives, and success metrics in collaboration with internal stakeholders and clients.
- Provide on-site support to project teams during planning and execution phases.
Project Oversight:
- Oversee multiple project managers and project delivery teams to ensure coordinated and successful delivery.
- Track progress across projects, ensure timelines and budgets are met, and manage interdependencies and risks.
- Develop a comprehensive implementation strategy for deploying process or system improvements.
- Drive the standardization and integration of processes across projects to achieve synergies and improve efficiency.
- Assist in the configuration, training, implementation and deployment of Teknobuilts solutions tailored to client-specific requirements.
- Facilitate communication between the site, client head office, PMO teams, and other stakeholders, ensuring all parties are aligned and that the project is executed seamlessly.
Client Engagement & Success:
- Act as the primary point of contact for senior client stakeholders.
- Ensure consistent client satisfaction, engagement, and success throughout the program lifecycle.
- Address escalations and resolve critical issues impacting project delivery or client relationships.
- Work closely with project teams, managing day-to-day activities and ensuring proper coordination between stakeholders. Act as a liaison to streamline processes and ensure alignment with project goals.
- Analyze clients current workflow processes, identifying areas for improvement. Collaborate with the operations team to suggest and implement process enhancements that align with client and customer needs.
Team Leadership & Collaboration:
- Lead, mentor, and coordinate cross-functional internal teams, including delivery, operations, and product teams.
- Foster a culture of accountability, collaboration,
and continuous improvement.
- Build high-performing program teams and facilitate effective communication across all levels.
- Collaborate with subject matter experts and product teams to ensure that the project site runs smoothly, delivering value to the client while ensuring operational excellence.
Operational Excellence:
- Implement best practices in program and project management methodologies (PMI/APM standards).
- Ensure standardization of processes, documentation, and reporting formats across projects.
- Drive the successful onboarding and adoption of Teknobuilts software products by end users.
- Contribute to the continuous improvement of products and services by identifying areas for enhancement.
- Collaborate with the software product team for user feedback, bug fixes, and ongoing product enhancements.
- Work with various teams, including data, design, and product, to resolve technical issues and support data infrastructure needs related to the project.
Strategic Support:
- Support Account Managers and Product Managers in solutioning, client engagement, and product positioning.
- Participate in the pre-sales process and contribute to proposals and scope discussions.
- Stay up to date with industry trends, standards, and best practices. Ensure youre well-informed about company initiatives and projects to contribute to ongoing improvements and maintain a competitive edge.
- Act as the primary point of contact between the client team and Teknobuilts internal product and operations teams. Ensure that the project scope is executed as per client requirements and business objectives.
- Guide stakeholders through the onboarding process for Teknobuilts flagship product. Promote product usage and overcome any resistance by developing solid relationships and providing consistent support.
- The document detailed business workflows and functional requirements for enhancing Teknobuilt’s products and services.
Qualifications
- Minimum of 8–10 years of experience in project/program management, preferably in SaaS, construction, infrastructure, or energy projects.
- Master’s in Engineering/Construction Management or equivalent or related field (Master’s preferred).
- Certified in PMP, PRINCE2, or equivalent (preferred).
Key Skills & Competencies
- Proven experience in managing complex, multi-stakeholder programs.
- Strong understanding of project management methodologies and tools (Gantt charts, MS Project, etc.).
- Excellent leadership and team management abilities.
- Strong client relationship management and stakeholder engagement skills.
- Ability to manage risks, budgets, and deadlines effectively.
- Exceptional written and verbal communication skills.
- Added advantage for having proficiency in Project Management tools such as Primavera, 3D designing tools and visualization software such as Naviswork.
- Familiarity in Engineering Procurement and Construction Projects.
- Good knowledge of Microsoft Office, Power Point and Visio.
- Proven experience in managing complex, multi-stakeholder programs.
- Strong understanding of project management methodologies and tools (Gantt charts, MS Project, etc.).
- Excellent leadership and team management abilities.
- Strong client relationship management and stakeholder engagement skills.
- Ability to manage risks, budgets, and deadlines effectively.
- Exceptional written and verbal communication skills.
Additional Details
Employment Type: Full Time
Location: Mumbai, India
Travel: May require occasional travel to client/project sites
Interested candidates can send their CVs to:
[email protected]
📌 Project Manager/ Construction (Mumbai)
🏢 Teknobuilt
📍 Mumbai