Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The HR Operations Generalist role is a seasoned subject matter expert, responsible for efficiently managing various aspects of the employee lifecycle such as (but not limited to) tasks relating to employee data management, benefits administration, HRIS maintenance, employee onboarding, and offboarding processes.

This seasoned subject matter expert requires meticulous attention to detail, adherence to HR policies, and effective communication to contribute to accurate record keeping and streamlined operations.

This role addresses employee inquiries, collaborates with cross-functional teams, and supports HR initiatives to cultivate a productive and harmonious work environment while ensuring compliance with regulations and enhancing the overall employee experience.

Key responsibilities:

- Acts as a seasoned subject matter expert in various HR processes, including recruitment, onboarding, benefits administration, employee relations, performance management, and offboarding.
- Identifies opportunities for streamlining HR processes and procedures to enhance efficiency and effectiveness and implement best practices and innovative solutions to optimize workflows and HR operations.
- Ensures HR activities and processes are in full compliance with relevant employment laws, regulations,



and company policies.
- Utilizes HR data to generate insights, trends, and metrics that inform decision-making and drive improvements.
- Accountable for organisational change initiatives within HR operations, providing guidance to employees during transitions.
- Works across other departments to align HR strategies with organizational objectives and ensure seamless operations.
- Works on relevant HRIS software for data management, reporting, and analysis, ensuring data accuracy and integrity within the HRIS.
- Performs any other related task as required.

To thrive in this role, you need to have:

- Seasoned understanding of HR processes, policies, and best practices across various functions, including recruitment, onboarding, advantages administration, employee relations, performance management, and offboarding.
- Seasoned understanding of relevant employment laws and regulations to ensure compliance and guide decision-making.
- Seasoned understanding of HRIS software and tools for efficient data management, reporting, and analytics.
- Seasoned ability to use change management concepts to guide employees through organizational transitions.




- Seasoned understanding of analyzing HR data to generate meaningful insights and present key metrics to inform strategic decisions.
- Seasoned proficiency in handling complex employee relations matters and conflict resolution through effective communication and mediation.
- Excellent written and verbal communication skills to effectively convey complex HR concepts to diverse audiences.
- Seasoned analytical skills to identify HR challenges, propose solutions, and make informed decisions.
- Ability to lead HR projects from inception to completion, managing resources, timelines, and deliverables.
- Ability to collaborate with cross-functional teams, HR leadership, and external partners to achieve common goals.
- Seasoned understanding of HR data, identifying trends, and drawing meaningful insights.

Academic qualifications and certifications:

- Bachelor's degree or equivalent in the field of Human Resources or related.

Required experience:

- Seasoned experience in all aspects of HR operations, including recruitment, onboarding, benefits administration, employee relations, performance management, and offboarding.
- Seasoned experience using HRIS software for complex data management, reporting, and analytics.
- Seasoned experience in identifying inefficiencies, streamlining processes, and enhancing HR workflows
- Seasoned experience leading and overseeing HR projects, managing resources, timelines, and deliverables.
- Seasoned demonstrated experience introducing innovative solutions and best practices to improve HR operations.

Workplace type: On-site Working

📌 HR Operations Generalist (Mumbai)
🏢 NTT
📍 Mumbai