HR & Operations Specialist – FliqaIndia

Job Title - HR & Operations Specialist

Location - Kolkata (Hybrid/Work from Office)

Employment Type - Full time

About FliqaIndia

FliqaIndia is an AI-powered creative marketplace connecting customers with verified photographers, videographers, editors, travel experiences, and creative professionals across India. We are building a technology-driven ecosystem focused on innovation, quality, and customer satisfaction.

Key Responsibilities

Human Resources

- Manage end-to-end recruitment and hiring.
- Screen resumes and conduct initial interviews.
- Coordinate onboarding and offboarding.
- Maintain employee records and HR documentation.
- Track attendance, leave, and payroll inputs.
- Develop HR policies, SOPs, and employee handbooks.
- Organize training, engagement, and performance reviews.
- Handle employee grievances professionally.
- Ensure compliance with labor laws and company policies.

Operations
- Coordinate daily business operations across all FliqaIndia verticals.
- Manage photographer and partner onboarding processes.
- Monitor project timelines and ensure SLA compliance.
- Improve operational workflows and automate repetitive tasks.
- Maintain operational reports and dashboards.
- Coordinate with marketing, technology, finance, and customer support teams.
- Ensure quality standards are followed across all projects.
- Assist leadership with process optimization and execution.

Administration
- Manage office administration and vendor coordination.




- Maintain company assets and procurement records.
- Coordinate meetings and internal communication.
- Prepare operational reports for management.

Required Skills
- Excellent communication in English and Hindi (Bengali is an advantage).
- Strong organizational and multitasking abilities.
- Experience with HR processes and operations management.
- Knowledge of Google Workspace, Microsoft Office, Zoho, and project management tools.
- Ability to work in a fast-paced startup environment.
- Strong problem-solving and leadership skills.

Preferred Qualifications
- Bachelor's or Master's degree in HR, Business Administration, or a related field.
- 2–5 years of experience in HR and operations.
- Startup experience is preferred.
- Experience in photography, media, or technology industries is an advantage.

Key Performance Indicators (KPIs)
- Time-to-hire and quality of hires.
- Employee retention rate.
- Onboarding completion within target timelines.
- Partner onboarding turnaround time.
- Project and operational SLA adherence.
- Employee satisfaction and engagement.
- Process improvement and automation initiatives.

Salary ₹15,000 – ₹20,000 per month (based on experience)

Benefits

- Performance-based incentives

- Annual appraisal

- Learning and development opportunities
- Opportunity to grow with a fast-growing AI startup
- Leadership exposure and cross-functional experience

Join FliqaIndia and help build India's leading AI-powered creative ecosystem.

📌 HR & Operation Specialist (Newtown)
🏢 FliqaIndia
📍 Newtown