Position Title

Zonal Coordinator – Partner & Operations Management Position Overview The Zonal Coordinator plays a critical role in managing partner relationships, driving large-scale outsourced sales hiring, and ensuring operational excellence across the West zone. This role requires a data-driven professional who can seamlessly bridge the gap between PSA and regional sales requirements, ensuring SLAs are met and critical hiring targets are achieved. Key Responsibilities:

• Manage the overall relationship with PSA (Placement/Staffing Agency) partners and ensure smooth operational coordination.

- Monitor and track Service Level Agreements (SLAs) with PSA partners.
- Coordinate and track the hiring process for outsourced sales employees.
- Conduct daily follow-ups with the PSA team to ensure timely closures of hiring requirements.
- Organize and participate in daily business review calls with PSA and Sales teams.
- Manage and maintain Force24 data with accuracy and timeliness.
- Prepare and share Daily MIS and Monthly MIS reports with relevant stakeholders.
- Plan and execute hiring for critical business locations based on manpower requirements.
- Visit PSA offices/sites for business reviews, hiring drives,



and relationship management.
- Monitor daily BAU (Business-as-Usual) activities and ensure operational efficiency.
- Track and reconcile MOU Headcount (HC) versus Active Headcount on a daily basis.
- Coordinate with internal stakeholders to ensure adequate manpower availability and business continuity.
- Identify hiring gaps and proactively drive closure to meet business requirements. Key Skills & Competencies • Strong coordination and stakeholder management skills.
- Good knowledge of recruitment and outsourced workforce management.
- Excellent communication and interpersonal skills.
- Strong analytical and reporting skills (MIS).
- Proficiency in Microsoft Excel and MS Office.
- Ability to work in a fast-paced setting and manage multiple priorities.
- Problem-solving and planning capabilities. Preferred Qualification • Graduate in any discipline • 2–5 years of experience in outsourced workforce management, sales coordination, recruitment coordination, or operations.
- Experience in managing PSA/Vendor relationships will be an added advantage. Warm Regards Nidhi HR (phone hidden)

📌 HR Coordinator (Mumbai)
🏢 Futurzz HR
📍 Mumbai