Role & responsibilities

- Responds to inquiries and complaints received from physicians, pharmacies, consumers and sales representatives; investigates / documents the questions & answers on the appropriate

forms/database.

- Supports Medical Information Department in updating and creating standard response letters and FAQs to ensure current and accurate information is being disseminated.

- Assumes responsibility to collect details of adverse events received by any medium (telephone, fax, email) and perform initial assessment according to local procedures and in accordance with drug safety procedures.

- Maintains and updates product information and other related documents in APCER or clientspecific database.

- Performs thorough medical literature searches in various databases (e.g. OVID, PubMed,EMBASE)





- Contacts internal resources or clients to solicit information required for high level detail in order to pro-vide accurate answers to product-related inquiries.

- Supports the creation and review of SOPs and other procedural documents.

- Prepares and Reviews Weekly/Monthly Reconciliation Reports.

- Compliance to project guidelines

- Execution of Company Standard Operating Procedures

- Maintain awareness of changes to/current regulations affecting MI activities.

- To carry out necessary administrative duties required for the job.

- Other duties as assigned by management.

- Builds and maintains good relationships across functional units and company affiliates.

- To work as a Subject Matter Expert for assigned clients/responsibilities

Preferred candidate profile

📌 Trainee Associate/ Associate- Medical Information (Uttar Pradesh)
🏢 Apcer Life Sciences
📍 Uttar Pradesh